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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place The hotel was great for the price. The staff was friendly and the place was clean. I didn't realize at the time that there was a kitchen in the room but it makes sense for the type of hotel it is. The grab and go breakfast was a nice change from the usual continental they serve at most places and worked well for us as we just wanted to get on the road. Getting food at night was a bit difficult as everything was on the opposite side of the highway but other than that the hotel was very nice.
Business response:
Cynthia, thank you for taking the time to post such wonderful feedback about the Extended Stay America - St. Louis - O' Fallon, IL. It is wonderful to read you not only enjoyed our excellent service and convenient location, but also found us to be a great value. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Good value and great location This hotel is a good value. It had easy access to the expressway and restaurants. Beds are very comfortable. No hair dryer in the bathroom. I asked for a premium comfort package and did not receive it. Two lamps in the room did not work. Bathroom was a decent size.
Business response:
Tanya, thank you for staying at Extended Stay America - St. Louis - O' Fallon, IL and finding us to be a great value. We are delighted to know you liked all the aspects of your stay, especially our location and in-room amenities. We hope to see you again soon. Sincerely, General Manager
Love my room I enjoyed my stay, the rooms were nice and I love the remodeling they did it make the room look very nice.
Business response:
Wow - Kimberly, thanks so much for the awesome feedback. We are delighted to know you loved the look of your room and that you were satisfied with all our offerings. It was such a pleased serving you at Extended Stay America - St. Louis - O' Fallon, IL, and we look forward to doing so again soon. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - St. Louis - O' Fallon, IL. Sincerely, General Manager
Room was musty smelling. Noise from roads was loud. Slept with window open for fresh air.
Business response:
Your comments are important. Thank you for sharing. It is disappointing to read you were inconvenienced by an odor in your room and the noise form the highway. Please accept our apologies. Our housekeeping staff have been addressed on the issues. Still, we are glad you had a pleasant stay at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Room had just been refurbished! Beautiful!
Business response:
We appreciate you kind comments about your stay. It is good to know you favored the look of our latest remodel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
"breakfast" listing is misleading My biggest complaint is that I booked this particular hotel b/c this website said it included breakfast (and I always look for that option in hotels). However, "breakfast" consisted of granola bars, oatmeal, coffee, and hot choc mix with warm water to use. I wasn't expecting anything elaborate, but definitely thought "breakfast" would include more than that. Most hotels free breakfast consists of danishes, muffins, yogurt, fruit, and/or waffle maker. There is NO lobby area or anywhere to eat... read more
Business response:
Thank you for taking the time to share your experience. I am glad to see you received great customer service; however, please accept our apologies that our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.