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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Took an hour to get checked in I booked & prepaid for my room hoping I could get in my room faster. After arriving at hotel there was 1 person with dog already being checked in. I waited & waited. Another worker offered to check me in since I already done the paperwork & paid online. The rude staffer checking in the only other person in the lobby bit her head off for offering so instead of being checked in I sat & waited for the rude staffer to finish talking about stupid stuff that didn't have anything to do with the hotel ... read more
This place was horrible.
the room was dirty....the bed linens were dirty...the pillows were very dirty and smelled very musty and old. the window was open and would not lock and I was on the bottom floor.
Ok hotel minus the clean linens Our bed sheets and bathroom were not clean, we called the front desk they told us to bring our sheets down and they would give usanother pair. An employee dressed in casual clothes came up and said they were short.Not happy with the cleaniless or service.
You get what you pay for The lady at the front desk was extremely rude upon arrival and the lobby and hallways smelled awful. The room itself was clean and had the basic amenities. The walls were thin though, and I could hear several loud conversations happening around me. It was an ok room for one night but anything past that, I would have transferred to another hotel.
May not get what you request!! My reservation with Expedia was for two double beds and it said that I would have guaranteed late arrival. When I got there at 11:00, the front desk clerk said she didn't know if they had any rooms with two double beds available. Um, hello! I paid for one! They "found" a room for me, and when I went up to it, there was only one double bed! Now how am I supposed to fit my husband, myself, and two 7 year olds in one bed? I went downstairs to get a new room. Then the keys they gave me didn't open ... read more
MUY SUCIO Poca amabilidad del personal, la habitacion estaba muy sucia con objetos olvidados de anterior pasajero
Poor Service Leads The Way Fairly new building with poor service. Maid service never showed up. I had to bring old towels downstairs and have them audited before I could get more. Took a long time to get more. Room smelled like smoke but was listed as no smoking. No shampoo in room. Breakfast consists of a fiber bar and an apple. Room lighting had an irritating flourescent glow not usually associated with modern CFL's. Once again, really poor service with bad attitude from multiple employees.
Shabby The room was okay not very clean but ok
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,493 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.