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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ms Lillie and stafff our kind and friendly the customer service is one I will return for
Business response:
Shanice, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, especially with Lillie and look forward to welcoming you back soon for another fantastic experience. Sincerely, Hotel Management
I traveled to St. Louis from Hungary for a weekend funeral. I choose to stay with you for 2 nights then return to Europe. After checking into my first rooms, which smelled musty, the nice desk clerk moved me into another room upstairs. After being up for 24hrs traveling, I went to sleep and during the night woke several times scratching my hands. When I got up at 2am I realized I had been bitten 7 times on my hands and chest. I flipped the bed spread over and found a live bed bug. In the AM I spoke to the desk clerk who quic... read more
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Guest was too loud and noisy too loud kids running around
Business response:
Thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise, and this disrupted your sleep. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. Thank you once again, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
The nice room and the service was excellent. This would defently be my hotel if choice.
Business response:
Joseph, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved your comfortable room and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The rooms have their own kitchen and recliner. Loved the cleanliness. But room service is not provided unless you stay longer than 7 days. That bummed me out
Business response:
Thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked your comfortable room along with the fully equipped kitchenette. We appreciate your patience and would love for you to return for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 3.5 star rating with 1,715 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.