Extended Stay America Select Suites - St. Louis - Westport - Craig Road

Business response:

Dani, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had an outstanding stay with us and were especially impressed by the service provided by our attentive associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Brandi, thank you for the excellent review of Extended Stay America. We’re thrilled to know our location was convenient for your needs and that you loved the service provided by our superb associates. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We are glad to know how much you appreciated our comfortable beds and the great condition of your room. However, we’re sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Tracy, we sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your experience is shared with our housekeeping department for review and action. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thank you for the kind review of Extended Stay America. We’re glad to know overall you had a pleasant stay with us, but we’re sorry our grab-and-go breakfast was not to your liking. We assure you that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Brandi, we appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management