Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Jim 

on Expedia

12 years ago

Reasonable price Last occupant garbage still in room , big hole in bath door. 

Anonymous 

on Expedia

12 years ago

late night reservation smart phone choice based on nearness - 6 miles. Turns out motel was 20-miles away! The night attendant did not get our reservation. they did give a provisional resvn until morning when they cleared things up. 

Alvaro 

on Expedia

12 years ago

It should be specified all the rules applied. There wasn't specified that housekeeping is not done daily. 

Adam 

on Expedia

12 years ago

Not too bad Wasn't that bad. Hotel checkin took awhile (only 1 person doing checkins), but the room was cheap, and the bed was decent enough, and a flat screen tv. Also a decent place to drink and eat next door (walkable) which was nice to have a few beers before heading to bed. It is more of a motel type feel than a hotel feel, but for the price, it was worth it. 

Jonathan 

on Expedia

12 years ago

Decent hotel, good price Hotel employees and manager were out of sync, noticed some problems with slow service and squabbles between the two. Made it awkward. 

Anonymous 

on Expedia

12 years ago

Disappointed I am a frequent guest at this hotel for quite some time now. And recently the staff has changed and the customer service now is horrible. The fire alarm goes off the last three times I stayed. I complained about the ac leaking and mildew setting up in carpet, the next week they put me back in the room (leak fixed) carpet remained the same. I ran out of tissue. I complained. And not one time have I heard from anyone to apologize or compensate me for an uncomfortable stay. I feel a certain type of way about this.