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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
yes
浴室抽風機- 無功能 浴室 bathtub 排水緩慢 員工 和 房間- 是令人滿意的
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you enjoyed your room and that our service met your expectations. At the same time, we regret the inconvenience caused by the bathroom ventilation and the slow drainage in the tub. Your comments have been shared with our maintenance team so these concerns can be addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more seamless and comfortable experience on your next visit. Sincerel... read more
Very clean and well maintained
There were no amenties in the room. Not even a coffee maker. Small sign that i saw in the morning that said you needed to get it from the front desk. Too late. The remote didnt work and had extreme difficult in switching the tub to shower. Only got it half way. Clean but very shabby. Obvious that NO MONEY is going back to structural upkeep. One luggage handler i saw was broken.
Todo bien
Yes very clean
The location was good and the facility is nice but the floor in our room was very dirty. The staff was friendly and helpful especially the morning staff.
Bathrooms are dated, mattress was too soft
Business response:
Dear Guest, Thank you for taking the time to write a review of your recent stay and for letting us know your observation regarding the bathroom. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our mattress. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We continually work to improve our accommodations, and we appreciat... read more
When it said breakfast included, I was not expecting just a packaged muffin and coffee.
Business response:
Dear Guest, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see from your rating that you had an enjoyable overall experience during your visit. We appreciate your concerns regarding breakfast and regret that we did not meet your expectations. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,273,740 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is closed now. It will open at 9:00 a.m.