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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did an after hours check in, and the night attendant was super friendly. Room was clean, and the bed was comfy.
Business response:
Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that your after-hours check-in experience was smooth and that our night attendant made a positive impression with friendly service. It is also great to know that you found your room clean and the bed comfortable, as we strive to provide a relaxing and welcoming environment for all our guests. Your kind words truly motivate our team to continue delivering excellent service. We appreciate you choosing to stay at Extended Stay America and taking... read more
Friendly staff and quick check in
Front Desk Associate was amazing and kind . What we didn’t notice until the 2nd night that there was a. bullet hole in the freezer and bullet holes in the bathroom that they didn’t do a great job at covering it up . Door made us somewhat nervous because room door closed and locked but the bottom of the door looked like it had been kicked in and had not been fixed . Room 205 needs to be checked out
Business response:
Dear Guest, Thank you for sharing your feedback. We truly appreciate your kind words about our front desk associate and are glad they made a positive impression. We sincerely apologize for the concerns you encountered in your room, as we understand how unsettling this must have been. Guest safety and comfort are extremely important, and your comments will be taken seriously and reviewed with our team to ensure proper attention is given. While occasional maintenance issues can arise, we recognize the need for better oversight... read more
Overall, a decent day. The staff was friendly and answered any questions I had but the property itself was very dated. You could tell there were places in the room that had a lot of wear and tear and some that could use a better cleaning. Most likely will find different accommodations in the future.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that our team was helpful and responsive during your stay. However, we sincerely apologize that the overall condition of the property and aspects of the room did not meet your expectations. We understand how important a well-maintained and refreshed environment is to a comfortable experience. Your comments have been shared with our team as we continue working to improve our accommodations. We truly value your input and hope you might con... read more
Food:Only nutribar and small muffins coffe and chocolate Room:clean but some funny splash on headboard and wall the kitchens is a plus Staff:some rude some ok no courtesy to say your room is in the 3 floor
I had a good stay at Extended Stay America. The room was simple but very clean, and the hotel was very pet friendly. The pet fee was also very reasonable. A nice, easy place to stay.
Wonderful everything was excellent. It's definitely my place to always. I love the fact thats i can cook fridge space is big. Its my ho e away from home
Business response:
Dear Guest, We are so happy to hear your stay felt like a true home away from home! It is wonderful to know you enjoyed the spacious kitchen setup and had everything you needed to feel comfortable. Thank you for choosing Extended Stay America and for your kind words. We truly appreciate your loyalty and look forward to welcoming you back again for another relaxing visit. Sincerely, Hotel Management
Great for a night’s rest and a shower. We just needed a cheaper hotel for one night before embarking on our cruise. This hotel is more for workers staying from out of town, so there’s a full-size fridge, microwave, and cook top. Plenty of space to move around. No pool, and the breakfast options were bleak. I did enjoy the coffee though.
Business response:
Dear Guest, Thank you for your excellent review of our hotel. We are glad your stay with us proved to be a great start to a wonderful vacation. We host many pre-cruise travelers, and we are glad to have delivered a restful stay through our well-equipped, spacious accommodations. Your specific remarks about certain on-site amenities, including the pool and breakfast, are noted. Comments like yours offer us better insights into guests’ preferences. Thank you for sharing your experience with future travelers. We hope you will c... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,027 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is closed now. It will open tomorrow at 9:00 a.m.