Extended Stay America Select Suites - Tampa - Brandon

Business response:

Dear Baron, We’re glad you chose to stay with us during the ISSA Tournament. Providing a comfortable and enjoyable experience for our guests is always our priority. We appreciate your support and look forward to welcoming you back to Extended Stay America for your next visit!Sincerely,Hotel Management 

Business response:

Dear John, We regret that your stay did not meet expectations and apologize for the maintenance concerns you encountered. Guest comfort is our priority, and we appreciate you bringing these issues to our attention. Your comments will be shared with our team to address necessary improvements. We strive to enhance our accommodations and guest experience, and we hope to provide you with a better stay in the future. We look forward to welcoming you back! Sincerely,Hotel Management 

Business response:

Dear Chavon, Thank you for your feedback. We understand your concerns regarding the 100 deposit, limited room amenities, and additional charges for towels. Your comments are important to us, and we will review our policies to ensure we are providing the best experience for our guests. We apologize for any inconvenience caused by the lack of cooking dishes, and we are looking into ways to improve this aspect. We appreciate your input and hope to welcome you back soon!Sincerely,Hotel Management 

Business response:

Dear Hommy, Thank you for your feedback! We are thrilled to hear that you had a great experience during your stay. Our team works hard to ensure that every guest feels comfortable and well taken care of, and we're so glad we succeeded in making your visit enjoyable. We truly appreciate your kind words and look forward to having the opportunity to welcome you back to Extended Stay America for another fantastic stay.Sincerely,Hotel Management