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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floors were dirty. No tissues. 1bar of small soap. Werer called about noise at 7:00p.m. I have a 2yr old.I requested a first flr. For that reason.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback and sincerely value your comments. We regret that certain aspects of your stay did not meet expectations, particularly regarding room readiness and the disturbance you experienced in the evening. We understand how important comfort and a quiet environment are, especially when traveling with a young child. While requests are always noted and accommodated whenever possible, availability can occasionally limit placement options. Please accept our apologies for... read more
Shower was dirty, under bed hasn’t been cleaned in forever, there was trash under it. Other than that everything else was clean and it was a place to lay our head for the night. Wouldn’t go back.
Business response:
Dear Guest, Thank you for taking the time to provide feedback on your recent visit. We appreciate your kind mention of the aspects that met your expectations. At the same time, we sincerely apologize for the shortcomings you encountered, particularly with cleanliness, as this does not reflect the standard we strive to maintain. Your comments have been shared with our team to guide improvements. We hope you might consider giving us another opportunity in the future, so we can provide a more consistently comfortable and enjoya... read more
The room is not that nice. The bathroom is old, dingy and has was looks like mold. We saw 2 bugs in the bathroom and the tub to the shower is very dirty. We did not use the kitchen, but there is one.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that aspects of your room, particularly the condition of the bathroom, did not meet your expectations, and we apologize for the discomfort this caused during your stay. We understand how important cleanliness and upkeep are to feeling comfortable, and we have shared your comments regarding maintenance and overall condition with our team for review and follow-up. While some areas of the property may reflect their age, we are actively working to impr... read more
Yes, our room was very nice. Staff was very courteous to us. Very quiet hotel definitely would stay again.
Business response:
Dear Guest, We are delighted to hear you enjoyed your stay and felt comfortable throughout your visit! It’s wonderful knowing the atmosphere and our team helped make your time with us so pleasant. Thank you for choosing Extended Stay America and for sharing such kind feedback. We truly appreciate your support and look forward to welcoming you back again whenever your travels bring you our way. Sincerely, Hotel Management
They say they serve breakfast
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,195 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.