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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Clerk did not seem to want me to stay at the property. Commented hard to find as sign is tucked back (and not visible from all directions, we missed it initially. She replied it’s for more long term stays.) She seemed concerned about where to put me. Room was ok, door seal needed to be replaced and painted. Room was shabby- missing drawer knobs, cracks in furniture. Lights were extremely dim. Picture frames dusty and shower top ledges dusty. Faucets and shower head- poor pressure due to build up. Shower temps was inconsisten... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We’re glad the location worked well for your travels and that the room ultimately served its purpose during your visit. However, we’re disappointed to hear several aspects of your stay did not leave a more positive impression, particularly regarding room condition, cleanliness details, and overnight noise levels. Your comments provide valuable insight for our team and will be reviewed internally as we continue working to improve the overall guest expe... read more
The staff was excellent but the room has roaches
Business response:
Dear Guest, We truly appreciate your kind comments about the staff. However, we are very sorry to learn that the condition of the room did not meet expectations. Cleanliness and comfort are extremely important to us, and concerns of this nature are taken seriously and addressed promptly with our housekeeping and maintenance teams for review. Your comments help us focus on areas that require attention as we continue working to improve the overall guest experience. We appreciate you bringing this to our attention and hope to h... read more
Room need a deep dust job and the ac filter needed cleaned
Business response:
Dear Guest, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret the inconvenience you experienced, especially regarding your concerns with the upkeep of the guest rooms, which is of utmost importance to us. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure all our guest rooms are in perfect condition to receive our guests. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us a... read more
Amazing service thank you so much
Business response:
Dear Guest, We are delighted to hear such wonderful feedback about your stay at Extended Stay America. It’s always rewarding for our team to know their efforts helped create a great experience for you. Your kind words mean a lot and will certainly be shared with the staff as encouragement. We truly appreciate you choosing to stay with us and taking the time to share your thoughts. We look forward to welcoming you back again soon. Sincerely, Hotel Management
Got to the room. Took a shower took a nap and left
Room has a strong musty smell. Hood over the stove was corroded and didn’t have a bulb in the socket. No hand towels provided in the bathroom. Only stayed one night, and I don’t think I would stay longer than that. Front desk manager was, however, friendly and helpful.
Business response:
Dear Guest, We truly appreciate you taking the time to share your experience and are glad to know the front desk team made a positive impression with their friendly and supportive approach during your stay. At the same time, we regret that other aspects of your visit did not fully align with your expectations and affected your comfort. Your observations are important to us and have been shared with the relevant team for careful attention. We value your input as it helps us better understand guest perspectives, and we hope to... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,274 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.