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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was fast and the front desk attendant was nice but first she gave us the wrong room so we had to return to the office, then the WiFi never worked.. I had seen in other reviews some issues with hair and it’s absolutely true!! Their towels and bed sheets did have hair on them!! They must have a dryer issue.. Everything looked clean, but had hairs on them.. even the shower! They need to look into that because it makes it seem as if the room isn’t clean but it is... the rug smelled musty and it’s a grab n go breakfast. ... read more
Business response:
Thank you for being our guest. Although you liked our location and overall had a pleasant stay with us, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Acceptable. The was clean. The bathroom was in very bad conditions. Specially the bath tub tiles the grouting was black and in bad conditions. This is my only regret.
Business response:
Ruben, thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you had a pleasant stay with us. However, we are sorry for the issues you encountered in your bathroom. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Brian, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very good value for the price. I only stayed one night but everything was very satisfactory and the staff was very nice.
Business response:
Thank you for reviewing your experience at Extended Stay America. It feels good to know you enjoyed our offerings and that you felt you got a great deal by choosing to stay with us. On behalf of everyone here, we thank you for the recognition and invite you to enjoy the same on a future date. Sincerely, Hotel Management
Some comfort away from home Bed and room was comfortable - staff was pleasant and the manage was very attentive and proactive in addressing a minor confusion related to a service issue. Will definitely stay here again and have already rebooked another stay.
Business response:
Mark, thank you for the 4-star review of Extended Stay America. We are delighted to know you liked our courteous service and that you experienced a great night’s sleep in your comfy bed. It was a pleasure serving you, and we look forward to serving you again soon. Sincerely, Hotel Management
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Business response:
Thank you for choosing our hotel for your needs. It feels good to know you had a pleasant stay with us. Your review is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
What I didn't like was the people hanging outside A bunch of young people hanging at their cars Hanging out by the steps
Business response:
Thank you for your review. We're glad overall you had a pleasant time with us, but we're sorry for the inconvenience you mentioned. Please know the safety and security of our guests and their property are of utmost importance to us, and we work closely with local police to maintain a safe and secure environment in our hotel. We hope you will give us another chance as we are confident we can replace this experience with a more positive memory. Sincerely, Hotel Management
Only issue I had was right when I entered my room, they were cleaning the room right next to me and the heat from the machine they we're using set the fire alarm off in my room. Other than that the staff was wonderful and inviting and would definitely stay again. Thanks
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and had a pleasant time with us. However, we are sorry for the inconvenience you encountered. Thank you again for your review, we hope you will choose us again. Sincerely, Hotel Management
Best one yet Honestly I love extended stay I will always book there. I liked how the staff helped me when I asked for help and they did it without an attitude.
Business response:
Jay, we are flattered by your very kind review of Extended Stay America. It is great knowing you loved every aspect of our hotel, especially the excellent service from our staff. They will be happy to hear their efforts made your stay memorable! We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.2 star rating with 1,337 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.