Extended Stay America Select Suites - Tampa - Brandon

Business response:

Thank you for being our guest. It’s a pleasure to know you were happy with our affordable rates and liked our courteous associates. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our associate and that you had a great stay here. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Stephanie, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Alexander, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with the great service delivered by our front desk associates and that you had a great time with us. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management 

Business response:

e appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. We offer our sincere apologies for the poor service you received from our associates and the inconvenience you had with the wifi. We value your feedback so we are meeting with our staff members to discuss these situations to reiterate the importance of customer impeccable service and attention to detail. Please consider giving us an opportunity to make it up to you on a future date. Sincerely, Hotel Management 

Business response:

Cherry, we appreciate your candid comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. Please be assured that we have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope to have another chance to show you our true hospitality the next time you return to this... read more