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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk was very nice & was staying calm while she was getting yelled at from at least 3 people. I did have to wait a bit to check-in because of other angry customers. Issues: The entire lobby smelled like marijuana, so did the parking lot. The elevator was not working and we were put on the 4th floor. That meant walking up 4 flights with our bags, etc. My husband and I both have terrible knees, it was pretty bad. The floor in the room was sticky, it was gross. My reservation said 2 adults, but we only had 2 sma... read more
Business response:
Dear Guest, We sincerely apologize for the challenges you experienced, from the elevator outage and room conditions to the limited towel supply. We're glad our front desk staff remained calm and courteous during a difficult situation. Please know we’re addressing the concerns you raised to improve our service and facility. We understand your frustration and regret that your stay was not comfortable. We hope for another opportunity to better serve you. You're always welcome back with a better experience ahead.Sincerely,Hotel ... read more
It worked for my needs
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that your stay met your needs and that our accommodations served their purpose during your visit. While it may not have been a perfect experience, we appreciate you choosing us and hope to exceed your expectations next time. We value your input and look forward to welcoming you back!Sincerely,Hotel Management
The staff was great by making check-in easy and stress-free.
Business response:
Dear Guest, Thank you for your feedback. We’re thrilled to hear our team made your check-in experience smooth and stress-free. Providing a warm, hassle-free arrival sets the tone for a great stay, and we’re glad our staff delivered on that. Your kind words mean a lot to us, and we’ll be sure to pass them along to the team. We look forward to welcoming you again and making your next stay at Extended Stay America just as easy and enjoyable. Sincerely,Hotel Management
Ju
We loved it every one was nice 🙂
Business response:
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you had a great stay and that our team made a positive impression. Providing a welcoming and friendly environment is always our priority, and it’s rewarding to know we met your expectations. We truly appreciate your kind words and your support. We look forward to welcoming you back to Extended Stay America! Sincerely,Hotel Management
It was very basic, not a whole lot of amenities, not even coffee. Great place to stay if you don't need much.Just a place to sleep and take a shower.
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.2 star rating with 2,210 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.