Extended Stay America Select Suites - Tampa - Brandon - East

Business response:

Dear Guest, We love hearing that you had such a great experience! Your kind words truly brighten our day. At Extended Stay America, we aim to create a welcoming environment where guests feel at home, so it’s wonderful to know we hit the mark. Thanks for choosing to stay with us. We can’t wait to welcome you back for another enjoyable visit soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for the generous feedback. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon.Until then! Sincerely, Hotel Management 

Business response:

Dear Guest, We apologize for any confusion or inconvenience regarding our breakfast offerings, and we appreciate your understanding as we work to meet the expectations of all our guests. Also, we’re glad to hear you found your room clean and comfortable, as we always strive to maintain a high standard of cleanliness for our guests. Your comments help us improve our services moving forward. Thank you again for choosing our hotel, and we look forward to welcoming you back on your next visit. Sincerely, Hotel Management 

Business response:

Dear Guest, We sincerely apologize for the unpleasant odor and the condition of the bathroom in your room. This is not the experience we aim to provide, and our team is addressing these maintenance and cleanliness issues immediately. We also regret the confusion regarding breakfast availability and understand how disappointing that must have been. We are working to ensure our listings and amenities are clearly communicated moving forward. Your comments are valuable in helping us improve. We appreciate your stay and look forw... read more