Extended Stay America Select Suites - Tampa - Brandon - East

Business response:

Dear Guest, Thank you for the generous feedback. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon.Until then! Sincerely, Hotel Management 

Business response:

Dear Guest, We apologize for any confusion or inconvenience regarding our breakfast offerings, and we appreciate your understanding as we work to meet the expectations of all our guests. Also, we’re glad to hear you found your room clean and comfortable, as we always strive to maintain a high standard of cleanliness for our guests. Your comments help us improve our services moving forward. Thank you again for choosing our hotel, and we look forward to welcoming you back on your next visit. Sincerely, Hotel Management 

Business response:

Dear Guest, We apologize for the inconvenience you faced with towel service during your stay. We strive to make sure all guest needs are met promptly, and we’ll review our processes to ensure a smoother experience in the future. We also take note of your concern regarding the number of pets on the property and will address it to maintain a comfortable environment for all guests. We hope to welcome you back for a better experience soon.Sincerely,Hotel Management