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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent
Business response:
Dear Don, Thank you so much for your excellent review! We’re thrilled to hear that you had a positive experience with us. Our team works hard to ensure every guest enjoys a clean, comfortable, and welcoming environment, and your kind words truly mean a lot. It's always rewarding to know our efforts made your stay enjoyable. Feedback like yours motivates us to continue delivering the high standards of service and hospitality that our guests deserve. We truly appreciate your support and look forward to hosting you again at Ext... read more
I got there for a late check in, there were no key for my room they have to let me in and if I have to get out of the front door of the hotel I was simply locked out and have to use a phone in the entrance to get someone to open doors for me.
Business response:
Dear Lymari, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during your late check-in and the issue that followed. We regret your frustration and have shared your feedback with the respective teams to ensure that future guests do not encounter the same problem. We appreciate your patience and understanding, and we are committed to making sure situations like this are resolved more efficiently in the future. We hope to have another opportunity to welcome you back for a smoother a... read more
Nice , clean, affordable and staff wss very nice
Nice stay Nice hotel, the room was clean and comfortable.
Business response:
Dear Paul, Thank you for your kind feedback. We are delighted to hear that you found your room clean and comfortable during your stay at Extended Stay America. Providing a pleasant and welcoming environment for our guests is always our top priority. Your positive comments encourage our team to continue delivering excellent service. We truly appreciate you choosing to stay with us and hope to have the opportunity to welcome you back for another enjoyable visit in the near future. Safe travels and see you again soon! Sincerely... read more
I gave them 5 stars because they require a deposit, and I used cash the first time, but forgot to retrieve it the next morning. Several months later I stayed at the hotel again and told them I forgot to pick up my deposit from last time. A minute later the staff member came out with a handful of envelopes from previous deposits and found mine in the pile. I was shocked like a deathrow inmate when they pulled my deposit from that stack. They definitely deserve an "at it, boy."
La limpieza no era buena. Habían cucarachas en la habitación.
Business response:
Dear Yazmin, We sincerely apologize for the cleanliness issues and the presence of cockroaches in your room, which falls far below our standards. Please know that we take pest control and cleanliness very seriously, and we have already addressed this with our maintenance and housekeeping teams to prevent future occurrences. We appreciate your understanding and hope you will give us another opportunity to provide you with a clean and comfortable stay. Sincerely, Hotel Management
Fast checkin. Very up to date looking property. Well maintained. Several dining options nearby. Nice linens and clean bathroom.
Business response:
Dear James, Thank you for your wonderful feedback. We’re glad to hear you enjoyed the fast check-in process and appreciated our well-maintained, modern property. It’s great that you found the linens comfortable and the bathroom clean, and that you enjoyed the nearby dining options. Providing a seamless and comfortable experience for our guests is our priority, and your kind words motivate us to keep improving. We look forward to welcoming you back to Extended Stay America for another excellent stay. Sincerely, Hotel Manageme... read more
Good
No ice machine for ice o. The property
Business response:
Dear Guest, Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we apologize for falling short on a few aspects. We appreciate you letting us know what we can do to improve the quality of our guest experience. It was lovely hosting you. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,161 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.