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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center

4.5
  • Hotels
  • Germantown, MD

About this business

HospitalityHotels

Location details

20141 Century Blvd., Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.51,813 reviews
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krishna's profile image
krishna 
8 years ago

needs pest control All good except pestcontrol. We noticed 2 cockroaches. Also, neighbors dogs were making lots of noise. Owners with pets should be given rooms in a seperate building. 

Business response:

Thank you for taking the time to share your experience. I am pleased to see you were well accommodated, but disappointed about the issues you endured. Our contractor had been contacted to treat your room and our staff has been informed to make sure pets are not disturbing guests. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Scott's profile image
8 years ago

Room did not include items you would come to expect, hair dryer, coffee maker etc.. Continental breakfast a joke, coffee, granola bars and packaged dollar store baked goods. Heater very noisy. 

Malama's profile image
Malama 
8 years ago

Don't expect a warmly welcome To start with the receptionist was terrible. He seemed not to want to be there. He could not speak probably. He ended up putting me in a smoking room!!!!! For one I don't expect rooms where smoking is permitted in day and age. The general upkeep is very poor. I would not go to this particular location. 

CYNTHIA WAI CHU's profile image
CYNTHIA WAI CHU 
8 years ago

Need to know that Breakfast is very important! Very uncomfortable to stand next to the 'snack bar' in the reception area to have breakfast! 

Business response:

Thank you for taking the time to write a review. It is disheartening to read that our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

David's profile image
8 years ago

Try it, You'll like it.... I was looking to relax. This was the perfect scenario. Quiet, off the beaten path, not for from DC and all of it's attractions, provided you were driving. Bus transportation was with a quarter of a mile so if you didn't want to drive, you could still get around. I will definitely stay there again and for a longer time next go round. The people staying there were all very pleasant also. 

Business response:

We appreciate you sharing your experience with us. It is great to see that you were well accommodated at our hotel and that you enjoyed our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. 

Roderick's profile image
Roderick 
8 years ago

Quiet, relaxing, but, with some issues It was a nice modern room. Very quiet which I enjoyed, but, there were some issues during my stay. Right after I booked the room, I called the hotel to request a top floor. Twice I heard someone pickup and immediately hangup. The window curtain in the room was missing two hooks. The curtain looked like it was washed because, it was wrinkled. I picked up some food to microwave and there was no silverware. I called the front desk before six and no one answered. I called the next day an... read more

BIFF's profile image
8 years ago

The room said it had a little kitchen but it didn't have any silverware/cups or even napkins. We couldn't find the room in the dark because they were so tiny. The blanket had a hole in it from someone smoking and it was a smoke free room. My girlfriend had made a different reservation for her family for a smoke free room and she got the wrong number of beds asked for and it had a strong smell of smoke. Then they wouldn't accommodate her because they were booked. She ended up going to another hotel. I asked for one queen size... read more

Anonymous's profile image
Anonymous 
8 years ago

They couldn't figure out how to extend our 4 rooms 

Anonymous's profile image
Anonymous 
8 years ago

Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center

How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?

Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,813 reviews. 

When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?

Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.