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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't expect a warmly welcome To start with the receptionist was terrible. He seemed not to want to be there. He could not speak probably. He ended up putting me in a smoking room!!!!! For one I don't expect rooms where smoking is permitted in day and age. The general upkeep is very poor. I would not go to this particular location.
Need to know that Breakfast is very important! Very uncomfortable to stand next to the 'snack bar' in the reception area to have breakfast!
Business response:
Thank you for taking the time to write a review. It is disheartening to read that our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Try it, You'll like it.... I was looking to relax. This was the perfect scenario. Quiet, off the beaten path, not for from DC and all of it's attractions, provided you were driving. Bus transportation was with a quarter of a mile so if you didn't want to drive, you could still get around. I will definitely stay there again and for a longer time next go round. The people staying there were all very pleasant also.
Business response:
We appreciate you sharing your experience with us. It is great to see that you were well accommodated at our hotel and that you enjoyed our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Quiet, relaxing, but, with some issues It was a nice modern room. Very quiet which I enjoyed, but, there were some issues during my stay. Right after I booked the room, I called the hotel to request a top floor. Twice I heard someone pickup and immediately hangup. The window curtain in the room was missing two hooks. The curtain looked like it was washed because, it was wrinkled. I picked up some food to microwave and there was no silverware. I called the front desk before six and no one answered. I called the next day an... read more
The room said it had a little kitchen but it didn't have any silverware/cups or even napkins. We couldn't find the room in the dark because they were so tiny. The blanket had a hole in it from someone smoking and it was a smoke free room. My girlfriend had made a different reservation for her family for a smoke free room and she got the wrong number of beds asked for and it had a strong smell of smoke. Then they wouldn't accommodate her because they were booked. She ended up going to another hotel. I asked for one queen size... read more
They couldn't figure out how to extend our 4 rooms
Direct outside access to rooms This is a typical Extended Stay. Clean, well maintained, ample parking and all rooms have direct outside access. No going through the lobby or interior corridors. That is one of my favorite features, to be able to park in front of your room door.
Business response:
Thank you for sharing your experience. It is great to see you enjoyed the direct access to your car and that our grounds were well maintained. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
N.E.W.S. ( north east west and south) convenient places to go even on foot ( look at the title of my review)
Business response:
I want to thank you for taking the time to post a review of your stay. We pride ourselves on providing a home away from home experience, so we are happy to hear we met this goal during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,683 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.