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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is great, but not happy they didn't offer any kitchen supplies and also the breakfast was horrible.
Business response:
Dear Jessica, Thank you for your feedback and kind words about our staff! We are sorry to hear that some aspects of your stay didn't meet expectations. We appreciate your comments and will use them to improve. We hope to welcome you back to Extended Stay America for an even better experience.Sincerely,hotel Management
Get way Very nice
Mskdkene
Business response:
Dear Samuel, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so nice to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management
No one was at the desk when we arrived. We had to call the reservation line for them to get some one after 15 minutes. No one was there when we checked out either.
Business response:
Dear Jeffry, We apologize for any inconvenience you experienced during your stay. Our team strives to provide timely service, and we regret if there was a delay in assisting you upon arrival and departure. Your feedback is important to us as we continuously work to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,942 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.