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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good will be going to this hotel again
Property was good
Business response:
Dear Corrine, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America. Sincerely,Hotel Management
Our room was lacking in towels and only had 2 thin pillows.
Business response:
Dear Chris, Thank you for staying at our hotel. We were pleased to read that you enjoyed your overall stay with us. We have taken note of your concerns and will share them with our team to take the proper action. We have noted your comments regarding the amenities. We would welcome another opportunity to provide you with the seamless visit you deserve. Thank you for your patience, and we look forward to hosting you on your next visit to the area.Sincerely,Hotel Management
No coffee or Keurig pot at all! The darkness of the room was greatly appreciated and it wasn’t as loud as it could’ve been seeing that the area was very busy. The staff was ok. No issues other than the people in the parking lot and the lack of a coffee pot or Keurig. Had to sift through cabinets to find the trash cans.
Business response:
Dear Charles, Thank you for sharing your feedback. We're pleased you appreciated the room's ambiance and found it quiet despite the busy area. We'll take note of your coffee pot suggestion, and we apologize for any inconvenience caused. Your input is valuable, and we're constantly working on ways to improve our guests' experiences. We hope you choose to stay with us again, and we'll do our best to ensure a more enjoyable stay. Your comfort and satisfaction are our priorities.Sincerely,Hotel Management
Overall was quiet xcept when construction was working on the parking lot and when other workers would mow grass etcm its a 2 level motel type ofnset up so you can hear everything.i smelled the gas from the lawn lower coming through the AC unit and started to feel sick. Its a nice place but i got claustrophobic after a week.has great AC and heat but the rooms om the back side away frol sun and humidity may be best.very clean.there was no AC at the front desk lobby and noone is ever at the front.i yeleld a few times to check o... read more
Business response:
Dear Veronica, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand how the issues you described kept you from having a great time. Your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,680 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.