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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was ok but not worth the price of stay. I had asked for first floor room due to having a knee brace from a meniscus tear and I was told none were available but clearly there was because it was not full. But for a last minute booking it worked out.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad thestayworked out in the moment, though we regret that we could not accommodate your request, especially given your circumstances. We understand how important accessibility is and apologize for the discomfort this may have caused. While we strive to honor special requests, there are occasions when the specific room you requested is not available. We do understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortabl... read more
It was ok. It was a place to shower and sleep. Room was worn and aged.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that the room provided a place for you to rest and freshen up. We understand your concerns regarding the room's condition, and we are actively working on updates to improve the comfort and overall experience for our guests. We appreciate your comments and hope that you will consider staying with us again so we can offer you a more enhanced stay. Sincerely,Hotel Management
Business response:
Dear Guest, Thank you for your feedback! While we understand there wasn't much mentioned, we truly value any input that helps us improve. Please share any aspects of your stay that could have been better. We are committed to ensuring every guest has a pleasant experience at Extended Stay America, and we welcome the opportunity to make your next visit even more enjoyable. Sincerely, Hotel Management
This is a great value. It works for the commuter because the right on 100 can take you all the way to the shady Grove Metro stop.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.