This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good enough, bring a pan It is budget, you get a kitchen. The beds are actually comfortable to sleep in. You have to pay for some decent wifi there. No pots and pans to cook with. So if you plan ahead bring your own pan. You’re all set. It’s kind of like camping in a way. No breakfast just coffee and if your late like me, hot water and instant coffee. I’d probably stay somewhere else if you don’t need the stove top.
Business response:
Dear Brandon, At Extended Stay America, we value your feedback and are glad you found our comfortable beds and in-room kitchen amenities to your liking. We apologize for any inconvenience regarding the wifi and cookware availability. Your suggestion to bring your own pans is appreciated. We hope to welcome you back soon for another pleasant stay.Sincerely,Hotel Management
Excelent service
It took me about 45 to 50 minutes to check in because no one was at the front desk, I had to sit and wait. I even tried calling the front desk while in the lobby and the phone just rang and rang. I honestly shouldn’t have been charged for my first night !
Business response:
Dear Toné, We apologize for the inconvenience you experienced during check-in. While we aim to provide efficient service, there are times when circumstances arise. We appreciate your patience and understanding. Your feedback is valuable, and we will share the issue to ensure a smoother check-in in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the opportunity to serve you better on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,680 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.