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45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Look for other place to stay Less than expected
Nem mesmo o custo beneficio compensou. Condicao geral do hotel muito ruim. Embora limpo, o quarto era muito velho com equipamentos e moveis velhos. Para compensar o custo beneficio, deveria ser muito mais barato!
トイレの水が勝手に流れる。 立地はダレス空港の近くで非常に便利でした。しかし部屋に入ると、トイレの水が勝手に流れる、(自室だけでなく近隣の部屋で)シャワーを使うと壁が振動するなど部屋の設備には問題を感じました。
A funny thing happened on the way to the airport! This hotel served the purpose of providing a bed for the night. A very nice, courteous, & accomodating young man was on duty. I had never stayed at a Homestead, so I had no idea of what to expect. I didn't know that these were smoking rooms. I didn't 't know that next to nothing was supplied. Thankfully the clerk let us look at three available rooms and chose the least offensive. A gas station with a Subway was close, so we were able to get food and beverages. This would not ... read more
Bad Condition was bad. Room smells terrible not cleaned. No shutter bus, frontdesk ordered expencive taxi.
Close to airport but right under planes! Close to the airport but planes fly right overhead so very noisy at times in the day. Night is okay. Just for sleeping, okay. Room is VERY small. No refrigerator or safety box for valuables.
Extended Stay America has got to do better I refused to take possession of the first room I was given. The bathroom was awful. The condition of the next room was marginally better. Found several dead flies on the walls, only one eye of the cooktop worked. I've found cleanliness to be an issue with the Extended Stay America chain. Refrigerator door pocket handles missing, bottoms of bathroom doors rotting away, stains on walls, bathtubs with mold and stains. It's hard to describe that when standing up in the bathtub, the bath... read more
Business response:
I would like to apologize on behalf of my entire team regarding your current stay at our property. Please know that we are sincerely sorry for the cleanliness issues you experienced in your room and bathroom. As this hotel's manager, I have met with my housekeeping staff to review cleanliness standards and procedures to ensure that your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a bett... read more
Great Service, not so great room I arrived at my room about 2am, the staff was helpful in getting me checked into my room. The bed was not very clean caused it smelled really bad. Will not use again.
Business response:
Vivian - Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that your bed was not cleaned properly. Your comments were reviewed by our staff, and we will take actions to make sure your experience is not repeated. We are glad that our staff provided you with superior service during your stay. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We would love to have another cha... read more
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 3.4 star rating with 2,497 reviews.
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.