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Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay by necessity, not by choice. This place really caters to small families who are staying in the DC area or transiting. The other obvious population were construction workers.
Dirty but close to Dulles. If you are looking for a hotel close to Dulles, this is it. However, the rooms weren't clean. If you use the kitchenette, you will have to clean and wash all dishes before use. The walls are paper thin so hopefully you don't have noisy neighbors. My husband was watching TV while I took a shower and the manager called saying that we were being to loud.
Sorry. Not good. The only positive was the clerk that checked us in. He even pulled a map off the computer to help me find an office I needed to get to. The room was very cramped, furniture old, food splashed on wall behind sink and mildew in bath tub. I wouldn't stay there again.
Filthy Our room was non smoking but it smelled of smoke and we even found a cigarette butt in one of the cupboards. We got in late and there was nobody to greet us. After waiting 15 minutes a guy arrived to let us in. Half of the room started shaking for no good reasonin the middle of the night. The towels had stains and the soap scum left from the previous visitor was still there. To top it off we had my friend drop off a crib for us since they didn't offer any and the night guy couldn't find it. As it turns out it was righ... read more
Not even worth the low price First off, I stood in the lobby to check in for over 5 mins at 1 in the morning, when no one was there and I could hear the clerk right around the corner. He wouldn't answer when I asked for some help. Finally got into a non smoking room, which had clearly been smoked in, it was not the room I had reserved. I reserved a single room with one bed, I got a double room with two smaller beds. I figured they were full and it was late so I decided to just brush it off and not worry about it. Then I used... read more
Barely Basic It was an excellent price for the neighborhood and the young man at the desk was very friendly and polite. However, 3 out of 4 lamps in the room did not work (burned-out bulbs) and the shampoo bottle was already half empty. Nothing life-threatening, but a little annoying.
The stupid hotel in the world I recoming to commend all the people does not going to stoop to this hotel.
Business response:
Thank you for taking the time to write a review of our hotel. I would like to apologize for your unsatisfactory stay. We are committed to providing our guests with all the comforts of home, and I am sorry to hear that we were unable to meet your needs. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.
Rm # 351 -The wall heater blew directly on the bed which was very uncomfortable. -No vent adjustment. - No pans supplied to cook on the stove -Mold in the tub area. Ugh
Business response:
Your review for our hotel was brought to our attention. The situation you described regarding your stay is truly regrettable. We do apologize for your experience. Please know, we are training our staff to make sure that situation like yours do not happen again. Once again I am very grateful for the feedback you provided so we are able to continually improve our hotel. I hope that you will give our hotel another opportunity to provide you with better experience the next time you are in town.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 3.4 star rating with 2,469 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.