This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very welcoming and friendly receptionist who provided useful information about the surrounding area. One needs a car as public transportation is limited, particularly on weekends. Not really suitable for extended stays as the kitchen is not equipped, not really the hotel’s fault but since guests would walk off with the utensils, the best the hotel can do is rent or sell the equipment.
Business response:
Dear Guest, Thank you for your thoughtful feedback and kind words about our receptionist—we're glad you felt welcomed and well-informed during your stay. We appreciate your understanding regarding the kitchen amenities. Due to past challenges, we now provide kitchenware upon request at the front desk to ensure availability for all guests. We agree that having a car is ideal for exploring the surrounding area, especially on weekends. Your comments help us continue improving the guest experience, and we hope to better serve yo... read more
Off of the main road no foot traffic
Overall, I would say this was decent for the price I paid, given it’s not anyways a high-quality hotel brand. The only downside is that when I went to the hotel lobby to check in for the night, I had to wait about 20 minutes for a staff member to come and check me in. I wish someone was there beforehand or if there may have been some way of me to notify a staff member that I was in the lobby.
Business response:
Dear Guest, We apologize for the wait at check-in and the lack of immediate assistance—your experience is not reflective of our standards. We’re actively reviewing ways to improve guest notification and response systems to avoid such delays in the future. Your comments help us do better, and we look forward to the opportunity to welcome you back.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 3.4 star rating with 2,443 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.