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Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Off of the main road no foot traffic
Overall, I would say this was decent for the price I paid, given it’s not anyways a high-quality hotel brand. The only downside is that when I went to the hotel lobby to check in for the night, I had to wait about 20 minutes for a staff member to come and check me in. I wish someone was there beforehand or if there may have been some way of me to notify a staff member that I was in the lobby.
Business response:
Dear Guest, We apologize for the wait at check-in and the lack of immediate assistance—your experience is not reflective of our standards. We’re actively reviewing ways to improve guest notification and response systems to avoid such delays in the future. Your comments help us do better, and we look forward to the opportunity to welcome you back.Sincerely,Hotel Management
First room door won’t close so they changed my room to one that smelled like cigarettes
Business response:
Dear Guest, We apologize for the inconvenience caused by the initial room door issue and the unpleasant smell in the second room. We understand how this impacted your experience and are actively working with our maintenance and housekeeping teams to address both concerns. Your comfort is important to us, and we are committed to providing better accommodations moving forward. We appreciate your patience and hope to have the opportunity to welcome you back with an improved stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 3.4 star rating with 2,469 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.