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Extended Stay America Select Suites - Wichita - Airport
- Hotels
- Wichita, KS
About this business
Location details
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beware!! I was staying at extended stay ************************************* Tuesday night. In the middle of the night, ************************* ****** and some guy got keys from staff, broke into my room while I was sleeping, hit me in the back of the head with a hammer and knocked me out. I woke up with her and some guy having *** on top of me. They then drugged me, tortured and raped me. This has happen before to me be her and her gang in ********** VA in 2021, foothill ranch CA, and recently last month at the *********... read more
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback.
The only thing clean was the bed and bathroom. Very old and run down. Stained and worn carpets. Dresser drawer would not stay shut and had to put a chair in front of it. Recliner was ripped and old. Overall the place should be torn down and rebuilt. No one at the front desk when I arrived. Waited 10 min for him to show up. When he did he immediately left again and went upstairs before waiting on me. The young lady was great. Was charged $100 deposit that still has not been credited 2 days later. Who does that. A future 30 da... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Having three garbage cans open next to the elevator was horrible and stinky and there is not one lamp or area to plug the phone charger in
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Too dirty bad smell and the most dirty hotel that I saw in the ***
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
My one-night stay with my 2 young sons was not pleasant at all.The lobby was smelly. I rang the bell 2x because no one was at the front desk (I waited at least 5 minutes). When "FD" came she apologized and asked why I didn't ring the bell. I told her I did, 2x. She had her earbuds in. *rolling my eyes* She gave us a room right by the elevator on the second floor #*** - don't stay in that room! The floor felt gross, so I kept my shoes on. There's no drain covers for the sink or tub so any hair goes straight down. The shower c... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
With multiple websites and our booking confirmation stating that there was free breakfast and in addition coffee and tea available the front desk girl gave me such attitude when I asked where it was. Stating that they "we don't do that ****." And not getting up front her chair saying it again when I just mentioned then they shouldn't have it on the website and for our booking confirmation. I definitely feel as if it is a bait and switch type deal. Small note as well. The fire detector is right above the bed and flashes all n... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Very dirty , infested with ants and customer service makes it worse , would settle if I felt safe with the staff but they make you feel very uncomfortable when you tell them about your complaints and get passive aggressive. Im allergic to ants thats the only reason why I didnt settle but the second room they gave me smelt like smoke and had food everywhere motel 6 is even cleaner than this . I have no problem with a bit of dirt . The housekeeper told me you can leave then. Because she asked me can I show her where its dirty ... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Not the nicest place but was ok. Room had damage to curtain rod for shower Floor felt dirty Floor in bathroom peeling up The hotel had bad odor
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
It had a bad smell of pee oder and I got bit all night long tv didnt work the whole night
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Frequently asked questions about Extended Stay America Select Suites - Wichita - Airport
How is Extended Stay America Select Suites - Wichita - Airport rated?
Extended Stay America Select Suites - Wichita - Airport has a 3.1 star rating with 1,326 reviews.
When is Extended Stay America Select Suites - Wichita - Airport open?
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.