This profile has been claimed by the business owner or representative.
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never Again Requested non smoking room. When I got there reception was closed took 15 minutes to get someone to check me in. Then she just said that she had assigned me a smoking room because I was the last person to check in. Also walls are paper thin you can hear everything.
Don't bother This was the worst hotel I have ever stayed at. It smelled so badly of cigarette smoke that my skin and my nose was constantly burning. I was on the non smoking floor, but it seemed that did not matter. The floor was sticky, there was not shampoo, soap or a blow dryer. It didn't have a lamp by the bed, just a switch that turned on the bright overhead light above your bed. I was constantly itching while I was in bed and got bit by something. I left early and was willing to sleep in my car. I hated it and it was n... read more
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites.
Do not recommend I reserved a non smoking room, we got put in a smoking room. The whole hotel smelled of cigarettes & pott! The gal at the desk was not very professional or friendly. The room was dirty, no amenities for the bathroom!
Well............
You get what you pay for Needs sidewalks to restaurants n entertainment
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
The roon was not was i request so I cancel Was no what I reserv so I cancel the room because they want to charge more for a different bed
Needs to renovate ASAP Needs a total upgrade. Didn't really have choices since I booked last min. Won't make that mistake again.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Very disappointed!! Very disappointed. Upon arriving, there was no front desk to check in. You had to pick up the phone and tell them you were out there. The cost for my room was $88, I can stay at a nice Holiday Inn for $10 more!! I will never stay here again!!
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Long week First and last time staying at one of the hotels. My room was located right next to the electrical room so was awakened by the door slamming every morning through the weekdays. Linens are changed bi-weekly. If you want to take yours down to the front desk in the laundry basket provided they will exchange with new ones for you to put on. Same with towels. The room has a kichen area with zero utensils, or pot and pans. Numerous times I could smell cigarette smoke.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Extended Stay America Select Suites - Wichita - Airport has a 3.4 star rating with 771 reviews.
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.