Extended Stay America Select Suites - Wichita - Airport

Jayla F 

on BBB

a year ago

DO NOT STAY HERE!!!! Our check out time was 11AM, The Manager, *****************************, came into our hotel room and was watching us! I dont know if he was in there taking pictures of us, recording us, or watching us. We heard the door slam and he ran off. My husband called the front desk and the manager immediately knew and said im the manager it was me i went into the wrong room. When we went into the front desk, he was super aggressive and was not apologetic at all. He gaslit and chastised us and we had to call the ... read more

Jean F 

on BBB

a year ago

Front desk staff very nice and helpful, room was clean 

Hannah C 

on BBB

a year ago

Air conditioning in my room did not work. It was probably 80 degrees and very humid. They did upgrade us to a different room for the night, which was good. However, the rooms were kind of dirty and they were completely out of clean towels. Disappointed in my stay after reading such great reviews beforehand. 

Brianna T 

on BBB

a year ago

****** was nasty there was dirty towels scattered in the bathroom , smell of the room was kind of funny sink was nasty tooth paste all in it and around and carpet was dirty and it was hair all in the bathroom like somebody had been coming they hair before I came in I will never stay here again need to clean and Re model the whole hotel 

michelle p 

on BBB

a year ago

Totally run down hotel. Don't stay here. Stunk like cigarettes in bathroom and room. 

Debora O 

on BBB

a year ago

Property: ****************************************************************************************************. I'm a 62-year-old disabled female it was discriminated against mistreated by the property manager, *******. She was extremely rude, dismissive with no care or concern about any issues that I have. July 12th, the hottest day of the year, no transportation, and having a disability, ******* the property manager, decided not to extend my stay because I wrote an extremely negative review online about the filth, damaged ... read more

Kelly F 

on BBB

a year ago

It was the worst experience in my life.I am always traveling using Hotel.com and it was the first time I had problem with a hotel. First I arrived and they couldnt find my reservation, they didnt give me any solution. After insisting the front desk gave me a room that was reserved for another person. Arriving in the room it was with dusty on the furniture, no cups or silverware, the towels with hair. I was afraid to lay down on the bed. No breakfast only a coffee or hot chocolate offer. And the worst of everything was the ma... read more

LaToya S 

on BBB

a year ago

Hotel had roaches and the entire hotel stinks. I wouldnt recommend no one to stay there. 

Nihar M 

on BBB

a year ago

It was a horrible experience staying in the extended stay ******* location. Power cable was missing on TV, disposal was not working. Dirt everywhere in the room. Hallway had dirty tissues, dirty towels and there was dog p*** in the elevator.Coffee was watery and never ready on time. It frequently ran out and no one bothered to make it.Broken pictures on the wall. No kitchen stuff available. Very dirty no maintenance. And the people at the front desk just listened to everything but didnt do anything.