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Extended Stay America Select Suites - Wichita - Airport
- Hotels
- Wichita, KS
About this business
Location details
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is dirty and it has roaches and bedbugs. The first room I was assigned smelled like cat urine and the 2nd room smell like smoke. The carpet is flithy and sticky to the point that my shoes kept getting stuck to the floor. This caused me to trip several times. There was blood on the sheets in my niece's room. When she was moved to a different room there was blood on those sheets as well. They run out of towels daily. The rooms have broken and missing furniture pieces. I left several messages for the manager and the d... read more
I read other reviews & I see that my complaints will not matter because I am experiencing the same c*** Still the same! NOT WORTH YOUR HARD EARNED $!
Front desk attendant very friendly and welcoming thats the only positive thing I can say about this experience
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
It was awful, there was a live ***** in the bathroom. Dead roaches in the cabinets.We did not stay. We asked for a refund. So sad. ??
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Didnt like my stay. The beds were very uncomfortable, towels were broken, the upstairs room was very loud, the pool is very dirty, theres trash everywhere, there was a stench in the halls, and when we wanted to cancel our stay, they wanted to charge us the amount we spent on the rooms for us to be able to cancel, as well as ignoring our complaints. Really dont recommend staying here.
Room smelled like stale smoke, hallways where dirty and the shower curtain was very stained I wouldnt stay here again
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us
The worst. Hidden Internet fees rude. Treated like lower class people.
I don't like when I pay for my room online then when I get to the hotel they are asking for one hundred dollars more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have had. It is certainly not our intention to create displeasure during your stay with us. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
I will not recommend this hotel or even hotel chain to anyone. The customer service is the absolute worst I ha e ever experienced! And that is from the General Manager not the front desk personnel who seem ok
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us
Frequently asked questions about Extended Stay America Select Suites - Wichita - Airport
How is Extended Stay America Select Suites - Wichita - Airport rated?
Extended Stay America Select Suites - Wichita - Airport has a 3.1 star rating with 1,326 reviews.
When is Extended Stay America Select Suites - Wichita - Airport open?
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.