Extended Stay America Select Suites - Wichita - North

Erin M 

on BBB

a year ago

There were people smoking around every entrance area, vomiting outside the door, and the water pressure in the shower was very poor. Pillows were old and mattress sloped significantly 

Sandie G 

on BBB

a year ago

The location nice, check in easy, but the place needs some maintenance, the bathroom flooring coming up, and bar of towel rack kept coming off. When my sister ran a washing over shower area, the rag was black! The kitchen area and nightstands we cleaned ourselves because it was dirty. The room smelled musty and of mildew. Extended Stay had high quality at one time, but it appears to have gone way down. It's cheap enough, so since we don't spend much time in room, it was tolerable. 

Nathan C 

on BBB

a year ago

The rooms are not kept up great. Ive been to other extended stays and they usually dont have a hole in the wall and a creak in the floor and they usually have more than one thing of toilet paper. The phone didnt work on my room either. The kitchen ammonites I did not have access too . The first room I got had no working ac , the tub was broken inside on the floor. And there were holes in the wall. And I only had one pillow on my bed. No housekeeping came either once as my bed was always never made , and there were no toilet ... read more

Shannon W 

on BBB

a year ago

Do not stay here. Don't be fooled by the location. This shack can't be up to code IN ANY AREA! Roaches Roaches Roaches. The maintenance gets a 1 due to the things actually working, like toilet flushing, running water. One of the toilets are as wiggly as a 1st graders tooth. Rm.225. The smell in this room was unbearable. (Wet carpet under AC.) Rm235 the bathtub is NASTY, it is clearly NOT cleaned regularly. *** and ***** (front desk) are EXTREMELY rude. *** is by far the most vile. She needs retraining immediately! A construc... read more

Miriam R 

on BBB

a year ago

Rooms smells bad , pillows are cheap made my neck hurt from no support and alarm smoke kept beeping all night! Will not be coming back at all 

Marla O 

on BBB

a year ago

It was not a very nice property. We found a used syringe in the parking lot. 

Brandon J 

on BBB

a year ago

Staff was great, facilities are terrible. Room smelled like smoke, was there for a month and it wasnt cleaned once, despite what the website policy says. Sink leaked all over the floor, they had put a pouch over the pipe to collect water but that overflowed anytime I used the sink. They were out of toilet paper for three days. Elevators been broken for months. Super helpful, friendly staff but terrible upkeep. 

Douglas R 

on BBB

a year ago

Terrible Experience Will ***** Return During my recent stay at Extended Stay in **********, I had one of the worst experiences. When I arrived, it was clear that this place was poorly managed and did not care about its ********* disappointment started right at the check-in process, a complete disaster. The staff's rudeness, lack of greeting, and disorganization clearly showed poor management. The room I was assigned to was far from what I expected, resembling a cheap motel room. The issues continued to pile up. The bed was u... read more

Raul O 

on BBB

a year ago

9/29/204 at check-in found my reservation had been cancelled by receptionist because I didn't checked-in at 6PM CDT and nothing can be done by receptionist. Receptionist rude attitude. Receptionist asked me to make a new reservation online. I was assigned a room 134 in poor condition. Front door damaged/name carved, kitchen cabinet broken, appliances need to be updated back form the 50/60s, inside fridge compartments broken. All furniture in poor condition, scratched, chairs filty with stains.