Extended Stay America Select Suites - Wichita - South

Lori M 

on BBB

a year ago

My room was a disaster: Tiled floor, not carpet, that hadn't been mopped or swept in a loooong time, So-called non-smoking room reeked of cigarettes, so bad, the next day my clothing reeked of cigarette smoke, the bathroom had hair all over - tub, sink, counters, floor, is filled with very unsavory people, COST ME $104.85 for this dive for ONE night, and, finally it was poor customer service as the staff member, who didn't smile even once, when I complained about smoke, 'yeah, uh, sometimes people smoke anyway, it happens'. ... read more

Tracy D 

on BBB

a year ago

Smells bad, loud people/music, we were only there to sleep but would find it difficult to have that be my home all day. Needs ice machine. 

Teresa S 

on BBB

a year ago

At check in their credit card system was having issues & I had to call my bank with the bank person literally having to tell the front desk clerk 5 times to restart the credit card machine that they were not receiving the transactions when I swiped my card, the hotel SMELLED HORRIBLE, website showed a pool but turns out they don't have one, the carpet in the room was wet, the bathroom door would not close, the counters were peeling & cracked, 2 towels in the room where 4 people where going to be staying & when I asked for mo... read more

Janice A 

on BBB

a year ago

I stayed at Extended Stay in *******, pa for two months and then I extended my stay by another week. I really enjoyed my time there. I could come and go as I pleased. I always felt safe. The suite was very clean. Everyone of the staff was very kind and friendly. The other residents were also very kind and considerate. I also appreciate the fact that they had a good-sized laundry and I was able to do my wash, as my washer at home had been broken for a year!Thank you so much! 

Robert W 

on BBB

a year ago

Be very careful at this hotel checked in on Sunday, July 14 and I was early because i was attending a convention down the road at the *** upon arriving I was told but the front desk employee that she would have to charge me for $10 for early check in there was no notification sent with my confirmation stating that I would be charged an additional fee, secondly it is no where on this company's website stating the same, there was no sign post on the wall and/or front counter stating the same I believe that this employee has be... read more

Amy S 

on BBB

a year ago

Stayed one night with a toddler. Room was clean, bed was comfy. Hotel was quiet. Staff were pleasant. Would have appreciated a coffee pot in the room, but all else was great. Would stay here again. 

Mary A 

on BBB

a year ago

Extended Stay America on State Road 84 in ***** is a solid choice for longer stays, offering good value for the price. The location is convenient, with easy access to **************************** and *************** via I-595.The rooms come with well-equipped kitchenettes, perfect for whipping up meals and saving on dining out. While the free Wi-Fi and breakfast are basic, they're definitely a plus. The real standout is the customer service - shoutout to *******, who goes above and beyond for guests.Pet owners, rejoice! Your... read more

Alice H 

on BBB

a year ago

Wonderful and peaceful the staff was nice the neighbors were nice 

Thomas K 

on BBB

a year ago

Room was not clean -- found crumbs on floor and counters - and some bugs in room - room was in need of renovation - not what we had expected