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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Location Friendly Staff In-Room Kitchenette Spacious Rooms
You can cook your own food ! It’s located in a secluded area.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are happy you had a quiet and comfortable stay and that you liked having a fully-equipped kitchen to cook home-like meals. Thank you once again for being our guest, and we look forward to seeing you. Sincerely, Hotel Management
it was a good stay
Business response:
Stephen, thank you for reviewing your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
More cons than pros The hotel is older. Quiet stay, was okay. The room door was heavy and i had to use a little force to open. Small TV in room. Issue using Wi-Fi. Loose tiles on bathroom floor, odd shower feature. Stove top did not look clean and ready to use. Refrigerator and freezer looked clean. Sheets and towels were clean and comfortable. Parking lot not plowed well, so parking was tricky. Not a terrible stay, but more cons than pros.
Business response:
Kavia, thank you for choosing us and for taking the time to post a review. We regret not meeting some of your expectations and apologize for the difficulties you had connecting to the Wi-Fi. We will share your comments with our internet service provider and make sure the issue is resolved. On a positive note, we are happy you were pleased with our comfortable beds. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Amazing!!!! Absolutely Excellent. The entire staff was amazing. The suite was above and beyond anything I've ever seen before. It was just like a 1 bedroom apartment. I was amazed. Super easy check-in. Manager and assistant was very welcoming, polite , incredibly impressive. Suite super clean and comfy. Microwave, full size fridge, awsome counter and cabinet space. Anyone who books here will see seriously impressed. Extremely reasonable rates. I chose this location as it was close to my residence after it suffered a major wa... read more
Business response:
David, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to be your hotel of choice every time you visit our area. Sincerely, Hotel Management
The 2nd time staying in the hotel, 1st time was great, this time the room wasn't as good as the 1st stay, the bedding have to go the pillows were warn out the The noise from bathroom kept me up until almost 2am felt like i was a radiator next to the bed, the front desk lady was very nice.
Business response:
Thank you for returning to our hotel. We are sorry you did not have a positive experience with us this time and regret the issues you had in your suite. We only wish that we could have addressed these issues while you were here so that you didn't leave our hotel with a negative impression. On a positive note, we are pleased you liked our front desk staff. We hope you will choose us again in the future so we can provide you with a memorable stay. Sincerely, Hotel Management
Business response:
Sandra, thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.