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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff. Smaller room. I’m staying here until I can find a furnished place that allows pets. There was drip marks in the bathroom cabinet and stains in the carpet. Mother room is smaller than other extended stays I’ve stay. Staff is fantastic! The sigh for the place is hard to see. Look for Holiday Inn Express. The road up is twisty and somewhat steep.
Business response:
Maria, thank you for choosing Extended Stay America. We are glad you had an overall pleasant experience and were impressed with our courteous associates. However, we regret you were disappointed with our accommodations. Your feedback has been discussed with the appropriate team members to see if we can make any improvements. We hope you will stay with us the next time you are in the area. Sincerely, Hotel Management
Business response:
John, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sam, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Great Price and Great Hotel Beautiful room
Business response:
Dwayne, thank you for choosing Extended Stay America. It is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Disappointed I had always enjoyed my stay at Extended Stay up until my last stay on 8/28/20-8/30/20. I always received an suite, where the bedroom is separate from living room. The last room I booked was one room. It felt like we were sleeping in the Kitchen. I asked why was i given this room and i was told that it was the Queen sized rooms, which i didn't understand because I always had a Queen bed in the suites that I stayed in many times. I don't believe I will be staying at this hotel anymore.
Business response:
Kisha, we appreciate your loyalty to our brand. We apologize that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We are very grateful for your patience, and it is our hope that we will have a future opportunity to show you the enhanced stay we are committed to providing every guest. Sincerely, Hotel Management
Business response:
Amanda, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Pleasant stay. Some things were not available due to covid-19. Overall stay was pleasant. Room was clean.
Business response:
Sherry, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked your well-kept suite. We appreciate your patience and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 795 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.