This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dawn made the impossible possible It was easy to find that is a good thing. The room was more than enough. I was a bit disappointed that the fan that extracted air from the air conditioned room to the main room was not working but we managed. I didn't understand why all the pots and pans had to be at the main desk instead of in the hotel rooms? It made it a pain in the butt to have to ask for each item. But DAWN made certain I had all that I needed . She was on hand and should be very well praised for her customer service sk... read more
Business response:
Thank you for choosing to stay with us. We are delighted to read that Dawn went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. Also, to ensure cleanliness for every guest, we keep the dishware at our front desk so we regret any inconvenience you had. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Limited services. Staff was helpful. Clientele questionable.
Business response:
Pamela, thank you for being our guest. We are glad to know you had a pleasant visit and that you were impressed with our courteous associates. We appreciate your business and hope to see you again in the future. Sincerely, Hotel Management
Elcoming Very welcoming place. Comfortable bed and great room. Definatly a value for the price.
Business response:
Thank you for the lovely review of Extended Stay America. We are thrilled to learn you found everything we offer to be a great value and that you especially loved our well-appointed rooms. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Room was very clean but bed was against the wall so one of us had to climb over the other to get out of bed. Room could be designed better easily and make more space. Room above was very noisy and woke us up several times
Business response:
Kyle, thank you for being our guest. We are sorry for the inconvenience you outlined and regret the noise issues you encountered. We wish we had an opportunity to address the problems while you were here as we would have done our best to make sure you were comfortable. We value your business and hope to welcome you back soon, Sincerely, Hotel Management
Business response:
Wanda, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Very helpful at check-in. Nice size room & amenities.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our check-in service, our spacious suites, and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your review
Business response:
Thank you for your review.
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.