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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your response.
My room was about 20 feet from a highway, so lots of traffic noise. Inside of hotel was quiet. “Breakfast” is some granola bars and instant oatmeal. Actual room was nice; clean and decent size. Bed and pillows not too comfortable but I guess that’s mostly just personal preference and not really their fault - can’t please everyone on that point. Kind of weird location - you pull up a hill and you initially come to an office building (dark and empty if you get there late like I did); you have to keep going up a hill to find th... read more
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
There breakfast consisted of packaged muffins and coffee, also instant oatmeal and nothing to prepare it in?
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Great Great,would stay there again, breakfast was like snack, love the coffee.
Business response:
Anita, thank you for the nice review of Extended Stay America. We are glad to know you enjoyed your time with us. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Satisfactory Perfect for Quick night rest and back on the road
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Julie, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Okay for a night This was just a one night stop on a long road trip for us. The hotel was alright. Our hallway definitely had a faint odor of gasoline covered over with cleaning products. The bathroom floor was pretty dirty, and there was no shower curtain in the shower. It was fine for a night, but not somewhere I'd want to stay much longer than that. The staff person who checked me in was nice and efficient though. And the hotel is in a weird, out of the way place--but that might be a plus because it means the area is quie... read more
Business response:
Jennifer, thank you for choosing Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us and liked our courteous associates. Also, we have asked our housekeeping team to be more diligent going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Loved everything about this property. Didn't have much interaction with the staffs but they seems very friendly.
Business response:
Kay, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Kimberly, thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 792 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.