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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mary, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
THE ROOM WAS REALLY LIKE A STUDIO APT. PLENTY OF SPACE : LIVING AREA, KITCHEN/DINING AREA, A SEPARATE BEDROOM WITH A KING SIZE BED, PLEASANT STAFF AND REASONABLE AMENITIES.
Business response:
Thank you for choosing Extended Stay America and sharing your pleasant experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Location cleanliness size of room n comfortable bed breakfast should b better no eggs toast nothing hot but the cofee or hot water for the tea
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our ideal location and enjoyed your clean and comfortable accommodation. Also, we will share your feedback with regard to our grab-and-go breakfast with our Brand Leaders to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The room was clean and the bathroom was nice. The bed was ok but everything else from the front desk person onward was fine.
Business response:
Thank you for staying at Extended Stay America. We are thrilled to know you enjoyed your well-appointed room and you had a great time with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Outdated hotel The hotel was very outdated. I felt as if the bed wasn’t that comfortable and the air conditioner unit was loud. There was a musty smell in the room. The staff was very friendly. The breakfast bar wasn’t bad. They had free coffee and Little muffins and breakfast bars and oatmeal. I just wasn’t impressed by the hotel in general. Everything seems old and run down. For an extended stay I expected better.
Business response:
Thomas, we sincerely apologize that our facility fell short of your standards. Your feedback shares the areas we need to improve with, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
phone didn't work in room and there was no coffee available
Business response:
Thank you for choosing us. We are sorry for the maintenance issue in your room and that we couldn’t provide you with an excellent breakfast experience. Your feedback is discussed with the concerned teams to ensure we meet the expectations of our guest each time they visit us. Thank you for being our guest, and we hope you will visit us again in the future. Sincerely, Hotel Management
A restful stay I had a pleasant experience, will definitely return here.
Business response:
Elrige, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Raymond, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.