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1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your positive comments and I will share this with our staff.
Business response:
Thank you for your response.
Business response:
Lisa, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff were very nice and helpful.I will return her definitely in the future.
Business response:
Thank you for your excellent review of Extended Stay America. We are glad to know how much you enjoyed your stay and that you liked the exceptional service provided by our staff. It was a pleasure having you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Samantha, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Claudia, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
First floor room right next to parking lot. Did not demagnetizen my key
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us, but we regret if any inconvenience caused. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
The room wasn’t properly cleaned. Food on counter, trash still in basket under the sink, and stains on sheets.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you mention. I apologize our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and feedback... read more
Nice Great stay
Business response:
Shawn, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.