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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable and friendly staff. Hotel could have been a bit cleaner but it was nice.
Business response:
Thank you for your positive review and comments. I will share this with our staff.
Overall it was fine. Property is dated and reeks of old dank smoke. The pillows in the rooms are old and hard, they should be replaced with something from 2019. Staff was very friendly.
Business response:
We apologize for the odor issue and are sorry that you weren’t happy with the overall comfort of the pillows in your bed. Your feedback will be shared with the concerned individuals in an effort to provide excellent future guest experience. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Easy to check in and check out and very close to casino.
Business response:
Thank you for choosing Extended Stay America while here to celebrate your birthday. We are delighted to read you liked our quick check-in service and that you enjoyed the convenience of our location. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your positive comments and I will share this with our staff.
Business response:
Thank you for your response.
Business response:
Lisa, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff were very nice and helpful.I will return her definitely in the future.
Business response:
Thank you for your excellent review of Extended Stay America. We are glad to know how much you enjoyed your stay and that you liked the exceptional service provided by our staff. It was a pleasure having you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Samantha, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Claudia, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 792 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.