Extended Stay America Select Suites - Wilkes - Barre - Scranton

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us, but we regret if any inconvenience caused. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you mention. I apologize our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and feedback... read more

Business response:

Shawn, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that our location was convenient for you. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant time with us and hope to see you back in the future. Sincerely, Hotel Management 

Business response:

Thank you for rewarding Extended Stay America with your wonderful review. It feels so good to know you were happy with the comfort of your well-appointed room and enjoyed all of our facilities. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management