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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
overnight perfect hotel for length of stay
Business response:
Robert, thank you for choosing Extended Stay America - Wilkes-Barre - Hwy. 315 for your overnight stay. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. Your feedback is much appreciated, and we look forward to your return visit. Sincerely, General Manager
Meh.. Hotel wasn't great but serves its duty as far as a place to sleep.
Business response:
Thank you for sharing your review. Our top priority is for you to leave 100% satisfied, and we are very sorry we didn't meet that goal for you. Your feedback will help us to improve the experience for all of our guests. Please consider giving us an opportunity to make it up to you on a future stay. Sincerely, General Manager
Convenient Location The check in was quick , it's a non-smoking hotel but our room smelt like smoke . Also your site said free continental breakfast but it was a grab and go breakfast of granola bars and oat meal. Only book hotel that have free breakfast's. Was very disappointed
Business response:
We know how important it is to begin each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more familiar with our hotel and our brand, we hope to be your hotel and brand of choi... read more
Business response:
Robert, many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Wilkes-Barre - Hwy. 315. Sincerely, General Manager
Overall, very pleasant. We did need to request an extra pillow but the guy at the front desk brought us one immediately. The room was setup such that we could not both plug in our CPAP machines since one side of the bed was up against the wall and there was no table or outlet on that side. Otherwise, can't complain!
Business response:
Anna, thank you for taking the time to share your review of Extended Stay America - Wilkes-Barre - Hwy. 315. It’s nice to know our front desk associates were attentive to your needs and that you enjoyed your time with us. We appreciate your observations and have taken a note of it. Thanks again for your business, and we hope to see you soon. Sincerely, General Manager
Clean, comfortable and quite. Just what I needed.
Business response:
Steven, thank you for selecting Extended Stay America - Wilkes - Barre - Hwy. 315 for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found your suite comfortable. Thanks again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
Peaceful, Quiet, Convenient Had a great time and great stay
Business response:
Thank you for being our guest at Extended Stay America - Wilkes-Barre - Hwy. 315. It is wonderful to read how much you liked our hotel and that you had a comfortable and relaxing stay. Thanks again for your business, and we would love to welcome you back the next time you are in the area. Sincerely, General Manager
Okay place The place was nice enough for an inexpensive motel. The floors were sticky in my room in the kitchen/bath area. The lighting in the room wasn't so great. I had a tough time reading in bed. The bed was comfortable and the room was quiet even though there was a highway outside. You can't walk to anything from the property and the front door is locked at 9 p.m., which was not comforting.
Business response:
Hugh, thanks for evaluating your stay. We are happy you had an overall pleasant visit and you liked some aspects of our hotel. That being said, we are sorry for the inconvenience you experienced in your room. Your concerns will be shared with our housekeeping and maintenance team in an effort to improve our service and facilities. We hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Greatly appreciated Will return and recommend this hotel. 100% Everything
Business response:
Thank you for choosing Extended Stay America - Wilkes-Barre - Hwy. 315. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. Thanks so much for recommending us to future guests! We look forward to your return. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.