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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was impressed with the cleanliness and comfort of my room. I was especially impressed with the courtesy of the young woman at the front desk. I asked for help in finding a good place to eat and she was very helpful. I had a great meal.
Business response:
Jim, thank you for sharing your kind review of Extended Stay America - Wilkes-Barre - Hwy. 315. It’s nice to know you enjoyed our clean facilities and that our front desk associate left you with a good impression. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
Okay place for a night. We got to this hotel late and left early the next day, so we didn't spend much time there. It was a fine place to stay for the night - quiet and pretty easy to get to from the interstate. The room was quite big; there was a kitchen that could be useful if you were staying awhile, but do be aware that it is not equipped with anything. Coffee and granola bars were available in the morning for breakfast. I wouldn't mind staying here again, but it might not be my first choice of hotels in the Wilkes-Barre... read more
Business response:
Nancy, thank you for choosing Extended Stay America - Wilkes-Barre - Hwy. 315 for your overnight stay. We are pleased to learn our convenient location and your spacious room left you with a good impression of our hotel. Please be informed, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We apprecia... read more
Business response:
Jacqueline, thank you for being our guest at Extended Stay America - Wilkes-Barre - Hwy. 315. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
overnight perfect hotel for length of stay
Business response:
Robert, thank you for choosing Extended Stay America - Wilkes-Barre - Hwy. 315 for your overnight stay. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. Your feedback is much appreciated, and we look forward to your return visit. Sincerely, General Manager
Meh.. Hotel wasn't great but serves its duty as far as a place to sleep.
Business response:
Thank you for sharing your review. Our top priority is for you to leave 100% satisfied, and we are very sorry we didn't meet that goal for you. Your feedback will help us to improve the experience for all of our guests. Please consider giving us an opportunity to make it up to you on a future stay. Sincerely, General Manager
Convenient Location The check in was quick , it's a non-smoking hotel but our room smelt like smoke . Also your site said free continental breakfast but it was a grab and go breakfast of granola bars and oat meal. Only book hotel that have free breakfast's. Was very disappointed
Business response:
We know how important it is to begin each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more familiar with our hotel and our brand, we hope to be your hotel and brand of choi... read more
Business response:
Robert, many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Wilkes-Barre - Hwy. 315. Sincerely, General Manager
Overall, very pleasant. We did need to request an extra pillow but the guy at the front desk brought us one immediately. The room was setup such that we could not both plug in our CPAP machines since one side of the bed was up against the wall and there was no table or outlet on that side. Otherwise, can't complain!
Business response:
Anna, thank you for taking the time to share your review of Extended Stay America - Wilkes-Barre - Hwy. 315. It’s nice to know our front desk associates were attentive to your needs and that you enjoyed your time with us. We appreciate your observations and have taken a note of it. Thanks again for your business, and we hope to see you soon. Sincerely, General Manager
Clean, comfortable and quite. Just what I needed.
Business response:
Steven, thank you for selecting Extended Stay America - Wilkes - Barre - Hwy. 315 for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found your suite comfortable. Thanks again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 792 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.