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Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Le falta mas mantenimiento a las habitaciones porque habian insectos
Business response:
Dear Guest, Thank you for reviewing your experience during your recent visit. We sincerely apologize for the situation you described. As our valued guest, you should always expect a comfortable, clean, and relaxing environment when staying with us. Although our hotel has regular pest control service, we will contact them to address this quickly. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with a better experience. Thank you! Sincerely, Hotel Management
This property has lots of activity and many police cars swarming the area
Business response:
Dear Guest, Thank you for choosing our hotel. We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. There is nothing more important to us than making sure that our guests have a comfortable and relaxing stay, and we hope you will consider giving us another chance to demonstrate the type of service that we normally provide. Sincerely, Hotel Management
Clean and respectful staffs
Warm clean easy check in over all great value The only bad thing was the key card won't not open the door on the first second third try
Business response:
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you found your stay warm, clean, and convenient, and that the check-in process was easy, providing overall great value. At the same time, we sincerely apologize for the inconvenience you experienced with your key card not opening the door on the first few attempts. This is not the standard we aim to provide, and our team will review your concerns to prevent similar issues in the future. Your feedback is very valuable, and we hope to welcome you ba... read more
Buen servico y agradable
I JUST DIDN'T LIKE
Loved it
I have nothing negative to say. I did not like the policy for extending days thru a third party, was told by hotel n third party to start a new reservation at double the price.
Business response:
Dear Guest, We sincerely apologize for any frustration caused by the policy regarding extending reservations through a third-party provider, which can sometimes result in a new reservation at a different rate. We understand how this can be inconvenient and appreciate your patience and understanding. Your comments have been shared with our team to help improve communication. We value your feedback and hope you will consider giving us another opportunity. We look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 3.7 star rating with 2,255 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.