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Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean, quiet, friendly
Business response:
Dear Thomas, Our entire team at Extended Stay America would like to thank you for your generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back the next time you travel to Atlanta. Sincerely,Hotel Management
I didn’t like that it said free breakfast and all that was there were about a half a dozen granola bars and two muffins.
Business response:
Dear Pam, It was disappointing to read that we did not meet your expectations regarding our complimentary grab-and-go breakfast offerings. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel... read more
The staff was friendly and very helpful.
Business response:
Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
N/A
Staff was very attentituve
Business response:
Dear RONNY, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, attentive staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
You Get What You Pay For The location wasn’t the best for convenience. The service was amazing, but the cleanliness could be a lot better. I spent 2 nights there and could barely bare the smell of the room. After a while, it got into my clothes as well. If you’re just looking for a cheap place to stay while you’re visiting and you won’t be in the room unless you’re sleeping, then sure it works. Otherwise, pay the 30-40 more for other places and say yourself the inconvenience of location and smell.
Business response:
Dear Guest, Thank you for staying with us. It is sad to know that our location was not ideal for you. Our front desk staff has information about local attractions, restaurants, and shopping that they can provide to our guests. Also, we regret the smell issues you encountered and will address this with our housekeeping team, as this is necessary. We hope to have the opportunity to assist you on your next visit and help make your stay enjoyable.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 3.7 star rating with 2,254 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.