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Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was very friendly and accommodating. The one drawback about the property was that there is no ice machine.
Business response:
Dear Christine, thank you for sharing your positive comments about Extended Stay America. We appreciate your kind compliments about our front desk team and will be sure to share your review with them as they will be pleased. Our guests often love the fully-equipped kitchen having a full-size refrigerator with ice trays for their convenience, so we do not have an ice machine on our property. Thank you again, and we look forward to seeing you again soon. Sincerely,Hotel Management
My room was spacious and clean
Business response:
Charrell, thank you for sharing your experience of Extended Stay America with fellow travelers. We are glad you were pleased with your comfortable suite. We understand that fresh and clean accommodations are of the utmost importance, and we are proud of our housekeeping associates. We look forward to seeing you soon. Sincerely, Hotel Management
Great service on check-in, even though it was after midnight. We called ahead of time to let them know we would be arriving after midnight because of flight delays, to enure the reservation was not canceled, and/or that our room would not be given to another. The gentleman on the phone assured us that it would be just fine, and he would be the one checking us in. Made us feel at ease during an already stressful, long, and hectic travel time. Check in was a breeze and we are so thankful. Great after-hours service that did not... read more
Hotel was clean and all the staff were friendly and helpful
Business response:
Anthony, thank you for choosing Extended Stay America. We are thrilled your stay with us was enjoyable, and you loved our well-maintained property. It is also a pleasure to read about the attentive service provided by our associates. We strive to deliver great hospitality to every guest, and our team will be pleased to know that their efforts are not going unnoticed. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business stay Overall stay was average. Room was stale in air. At night the check in lady was very rude and un polite. Did not say anything about room supplies. DId not have any cups or glasses-had to get all cooking supplies and utensils from the front the next day. Keshia the assistant manager was very polite and did help with making stay much more tolerable. I prepaid for the weekend. No business center and no breakfast as advertised. Grab and go was only a muffin.
Business response:
Michael, thank you for your candid evaluation. We regret not meeting your expectations with the breakfast and apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We will also share your comments with our team regarding the service issues you experienced, and rest assured, we will take the necessary actions to elevate our service... read more
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 4.4 star rating with 1,588 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.