This profile has been claimed by the business owner or representative.
Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I chose this hotel because they have free transportation to/from the airport, and the rooms each have their own heater/AC that draws air from the outside (for COVID risk reduction), and the price was reasonable. The shuttle driver was delightful, and the front desk staff was friendly and helpful. Since I'm sure they have lost a lot of business over the past two years because of COVID, I will give the management the benefit of the doubt as that being the reason that they seemingly have not been reinvesting in maintaining the ... read more
Business response:
Davida, thank you for evaluating your stay with us. We are glad we were able to meet most aspects of your stay and that you enjoyed the service our associates delivered. However, we do regret not meeting some of your expectations and are sorry for the inconvenience you experienced. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
The most comfortable pillows I’ve ever slept on. This location is very close to the airport, yet quiet. Clean. The staff were very friendly and they have a shuttle to the airport. Will definitely stay here again.
I smelled cigarette smoke coming from the bathroom vent. The area was very convenient for my personal trip. The staff was friendly.
Business response:
Willie, thank you for your candid evaluation. We are glad you were pleased with the service our associates delivered and that our location worked well for you. However, we apologize for the concerns that kept your stay from being perfect. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Manageme... read more
Ppl was really nice
Business response:
Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
they were able to quickly accommodate our drivers.
Business response:
Judith, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
Very nice, clean and friendly staff
It was an alright room. If we were staying longer,it had a kitchen. We were just there for one night. Older but nice. That hotel smell in the halls. Room was clean and nice.
Business response:
Daniel, thank you for being our guest. We are glad to read you had an overall pleasant stay and liked your room. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 3.7 star rating with 2,254 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.