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Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very nice and clean. The staff is very nice and polite. Would stay here again!!!
The property was old, and smelled bad. The staff was friendly and helpful. The breakfast consisted of packaged muffins and there was no coffee in the lobby or the room.
Business response:
Brad, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the grab-and-go breakfast was not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
My stay was short .. the main reason I choose Extended Stay is the shuttle to and from the airport. Also the kitchenette. I slept well. The room across from mines their was a lot of arguing.. management did knock at the door a few times to quiet them down besides that the stay was what I needed.
Great location and BEAUTIFUL views!
Business response:
Caroline, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
I did not like the fact that they do not provide full breakfast meanwhile their website states that breakfast is available.
Easy drive from airport. No hair dryer.
Business response:
Angelique, thank you for choosing Extended Stay America and sharing your experience. We are glad you had a pleasant stay overall and that you had a pleasant stay overall. However, we regret you were not aware of our in-suite amenities policy. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Your feedback is appreciated, a... read more
Very worn, no coffee maker.
Business response:
Gregory, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
I chose this hotel because they have free transportation to/from the airport, and the rooms each have their own heater/AC that draws air from the outside (for COVID risk reduction), and the price was reasonable. The shuttle driver was delightful, and the front desk staff was friendly and helpful. Since I'm sure they have lost a lot of business over the past two years because of COVID, I will give the management the benefit of the doubt as that being the reason that they seemingly have not been reinvesting in maintaining the ... read more
Business response:
Davida, thank you for evaluating your stay with us. We are glad we were able to meet most aspects of your stay and that you enjoyed the service our associates delivered. However, we do regret not meeting some of your expectations and are sorry for the inconvenience you experienced. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 3.7 star rating with 2,286 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.