Extended Stay America - St. Louis - St. Peters

Anthony 

on Expedia

a month ago

Disappointed. The tv didn’t work on check in. I was told the next day no maintenance staff until Monday Thus was on a Friday. Moved to new room tv worked put the sheets were stained. I was told no housekeeping until Monday. I had to get a set from the front desk and change myself. 

Carrie 

on Expedia

a month ago

Bathroom vent condensation leaking water over edge of toilet into floor, had to put trash an under to dry floor. Bed was on metal frame, seemed more like twin bed than full sized. Ac made lots of noises and had to set on 63 to get cooled. 

Peyton 

on Expedia

a month ago

Im not picky AT ALL but this was unacceptable I wanted to give them a chance but this was horrible. Customer service lady didn’t want to help and was really slow coming to the lobby. My room was absolutely filthy but I wasn’t sweating it. I called the lady upfront for some cleaning supplies so I could clean it myself, but she didn’t want to and said to take it up with management in the morning. I left to pick up some cleaning supplies myself but when I came back I discovered a used towel with red and pink stains all over it ... read more

Verified traveler 

on Expedia

a month ago

Underwhelmed, even for the price The bed was very hard, and pillows non-existent. No shower curtain at all so water accumulated on the bathroom floor. For an extended stay, it might be helpful to have a bowl or some other things in the kitchen to use in the microwave or to eat. The dresser had shims under it and they were highly exposed and it would appear that it isnt important for thr staff to put them more completely under the dresser. 

Anonymous 

on Expedia

2 months ago

HORRIBLE. Dirty, bugs.. offered no refund 

Thomas 

on Expedia

3 months ago

This is a very run down and dated property. If you're looking for something that is modern and up to date this is definitely not the place. It looks like a very old rental property and do not expect much cleanliness on the property. I would never stay here again.