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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the mall and food Great and safe area .......would stay again if need too!
Business response:
Thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to read you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, General Manager
Bleh They gave my room away.
Business response:
JUDY, please accept our sincere apology for not having your suite available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. We occasionally have guests who stay over without prior notification, and this is what happened on the day of your arrival. While we made every effort to correct the matter prior to your arrival, we were unsuccessful and we are sorry. We hope you will give us another opportunity, as we would love to make it up to you. Sincerely, Gene... read more
Good for what we needed. Just a one night stay, the room was a good size, quiet, and clean. Breakfast was not what we thought it was gonna be. Just grab and go muffins, coffee, and granola bars.
Business response:
Brian, thanks for being our guest at Extended Stay America - St. Louis - St. Peters. We are happy you had a comfortable stay and liked the spaciousness of your room. Your feedback in regard to the breakfast will be shared with our food and beverage. We value all of our guests and hope you will consider staying with us again. Sincerely, General Manager
Smile - It improves your "FACE" value I arrived later than expected and there was no one at the front desk. Waited 20 minutes before the man showed up. Went to room and it had not been cleaned. Went back downstairs and waited again for the man to show up. He gave me another room. I understand that it is late and he was either at the end of his shift or had just started. Might of been better if he greeted with a Hello, how are you? or even a smile would have been welcoming. No continental breakfast....granola bar and a cup of... read more
Business response:
Lora, This is great feedback, as yes, as all of our guests should be greeted with a friendly welcoming smile and a professional level of service. We apologize your arrival was not a good representation of our typical service and that it led to your disappointment and poor lasting impression. We invite you to stay with us again so you can see us at our best. Thank you again for your feedback. General Manager
Business response:
Thank you for reviewing Extended Stay America - St. Louis - St. Peters. We appreciate your nice rating and are glad you enjoyed your overall time with us. Please come back and see us again! Sincerely, General Manager
Business response:
Jeffrey, thank you for taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so reviews such as yours tell us that we are succeeding. Thanks again for your business. We look forward to your next stay at Extended Stay America - St. Louis - St. Peters. Sincerely, General Manager
Great place I had a great time! The staff was amazing and was quite helpful. The answered all of my questions promptly. The room was comfortable and clean. It was quite great to have a range top and dishes at my disposal.
Business response:
Cara, thank you for being our guest at Extended Stay America - St. Louis - St. Peters. We are delighted to read you had an excellent stay and were impressed with your well-appointed room and our helpful associates. It was our pleasure hosting you, and we hope you are already planning another trip our way. Sincerely, General Manager
Overtime at Extended Stay It was good for overnight. I would stay at one again.
Business response:
Patricia, thanks for making Extended Stay America - St. Louis - St. Peters part of your travel plans. We are glad you had a comfortable visit. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, General Manager
stay ok overall it was nice.house keeping was non exsisted.we booked 3 days and didn't see housekeeping once.having the full size icebox was a plus.of course i had to go downstairs to get a coffee pot.which i thought that they should already be in the rooms.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that the housekeeping policy was not explained to you at check in. One housekeeping service every 7 nights is included in the rate. However, we do allow you to change your sheets, towels, etc at the desk at any time with no additional charge. Still, we are glad to hear that you were pleased with the full size refrigerator. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our a... read more
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 3.6 star rating with 1,632 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.