Extended Stay America - St. Louis - St. Peters

Andrea 

on Expedia

8 years ago

Dirty, rude staff. The room was dirty even leftover food in the fridge. Tub was stopped up and couldn't shower the entire weekend as they didn't have maintenance and couldn't offer another room to shower in. Staff was unprofessional and rude. 

Anonymous 

on Expedia

8 years ago

Throughly disgusted I have never been more throughly disgusted in a hotel room as I was with this one. The room smelled horrendous when we walked in. Looking in the refrigerator, the previous guests food was still in there, indicating to me that the room wasn't cleaned properly. There was hair in the shower, the shower curtain was dirty as well. There was a dead cricket in the light fixture. At 2:30 AM, the freakin fire alarm went off waking us all up, went to call the front desk and the phone didn't work. I had to get dress... read more

Anonymous 

on Expedia

8 years ago

Don't stay in or around St Louis if you can. The hotel itself wasn't horrible, but the location and type of people that stayed there were not the best. I was woken up at 1 am by pounding on my door by a drunk man looking for his friend. The hotel was filled with people like that. Not a safe area at all. Went to eat at local applebees for dinner and was approached by two women trying to scam me with a flat tire. They wanted me to fix it and then follow me to "thank me". I didn't fix their tire after I saw that the valve stem ... read more

Anonymous 

on Expedia

8 years ago

Scary weird Scary weird. No coffee in the room. The suite w/ kitchen had no dishes not even a cup for water. They must have a thief problem had to ask for everything @ front desk Every time I went to the front desk the staff was outside smoking 

Anonymous 

on Expedia

8 years ago

Basic Ok to sleep, that's about it. There was nothing in the kitchen, not even a cup to be found. The breakfast consisted of coffee and granola bars. 

Anonymous 

on Expedia

8 years ago

In general, I have never had a good experience with this chain of hotels. 

Ryan 

on Expedia

8 years ago

DO NOT STAY Overbooked, did not let us stay, did not help us find another hotel. Turned us away even after we had paid!!! 

Andrew 

on Expedia

8 years ago

Type of room asked for was changed, turned on heat, smoke detector goes off, room smelled like something burned. I didn't not stay they night, I left. 

Anonymous 

on Expedia

8 years ago

Terrible maintenance.. bathroom is not cleaned I got shocked to see an used soap in the toilet with hair ... no other soaps there to use.. What is disappointment..