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Extended Stay America - St. Louis - Westport - Central

4.4
  • Other
  • St. Louis, MO

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Other

Location details

12161 Lackland Rd., St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,282 reviews
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Shane's profile image
6 years ago

Great place! I was in town for my Grandma’s surgery. Great hotel, awesome staff and Lily at the front desk was amazing. Definitely will stay again. 

Business response:

Shane, we appreciate the review of your stay at Extended Stay America during your loved one's medical procedure. We are delighted to know you had a comfortable time with us and that you were impressed with our courteous service. We will be sure to share your compliments with the entire team, especially Lily. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Clean and big room no pool Clean room and staff was nice smelled like pot in hallway. 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Last minute Had a very good experience staff was helpful got transferred too same hotel but down street and they acknowledged my reservations and got me what I needed even though it was last minute 

Business response:

Thank you for staying at Extended Stay America. We are glad to read you were comfortable with us and that you liked our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

David's profile image
6 years ago

Close to Conference Good, nice Studio room with a mini kitchen. Bathroom was clean and good 

Business response:

David, thank you for choosing Extended Stay America while here for a conference. We are glad to read you liked your well-appointed room and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

William's profile image
William 
6 years ago

Get what you pay for Good for the price. Was clean for the most part. 

Business response:

William, thank you for your review of Extended Stay America. We are glad to read you had a nice time with us and that you liked our affordable rates. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

Shanequa's profile image
Shanequa 
6 years ago

Great customer service,the front desk was friendly & interacted with my son he enjoyed the stay as well, we shall return 

Business response:

Shanequa, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Leah's profile image
6 years ago

Ok My stay there was pretty good. Staff was very friendly and helpful. The only complaint I have was the bathroom not being that clean. There was hair everywhere. 

Business response:

Leah, thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our courteous service. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

MJ's profile image
6 years ago

MJstay My experience this time was Good the room was nice and clean 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with the comfort of your well-appointed room. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Renata's profile image
Renata 
7 years ago

I would've given this review 5 stars but didn't because there was hair, and rubber bands all over the floor. 

Business response:

Renata, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to cleanliness will be shared with our housekeeping team. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - St. Louis - Westport - Central

How is Extended Stay America - St. Louis - Westport - Central rated?

Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews. 

When is Extended Stay America - St. Louis - Westport - Central open?

Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.