Extended Stay America - St. Petersburg - Clearwater - Executive Dr.

Business response:

Dear Guest, Thank you for choosing Extended Stay America and taking the time to share your experience. We are pleased to know you had a positive stay and that both the parking and our team made a strong impression. We appreciate you sharing your thoughts regarding the ice availability, as we understand how this may be less convenient. Your feedback is valued, and we’re glad to hear you would choose to stay with us again. We look forward to welcoming you back in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re delighted to hear that you consistently enjoy your visits with us. Your continued support means a great deal, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Extended Stay America in the near future. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you sharing your experience and are glad the room itself met your needs. At the same time, we’re sorry that the overall setting and aspects of the property did not leave a more positive impression. This is not the standard we aim to deliver, and your feedback has been shared with our leadership team so these areas can be reviewed with a focus on consistency and overall guest experience. We hope to have the opportunity to provide a more well-rounded and reassuring stay in the future. Sincerely, Hotel... read more

Business response:

Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We’re glad to know you found your room clean and that your overall stay was a positive one. At the same time, we regret that coffee was not available at the time of your early departure. We also apologize for the inconvenience regarding the absence of kitchen items in the room; these are available upon request at the front desk, and we’ll continue working to ensure this is better communicated and more readily provided for our guests. We tru... read more

Business response:

Dear Guest, Thank you for taking the time to share your experience with us. We’re glad to see your overall stay was a positive one, though we regret that the condition of the bathroom did not fully meet expectations. Cleanliness and proper upkeep are important, and this should have been addressed more thoroughly prior to your arrival. Your feedback has been shared with our housekeeping team to review attention to detail during room preparation. We appreciate your input and look forward to welcoming you back to Extended Stay ... read more