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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property is very run down and in need of renovation. Some areas haven't been cleaned in a long time. It may currently be a non- smoking hotel, but it hasn't always been. The smoke smell is still in the carpet and curtains, and they're trying to cover it with a very strong air freshener, which makes a bad combination for people with allergies. We expected much better for the price.
Business response:
Dear David, Thank you for sharing your recent experience. We sincerely apologize for the unacceptable condition of your room, particularly the cleanliness and upkeep. This certainly doesn't reflect the standards we strive to uphold. We're committed to providing a consistently comfortable and well-maintained environment. Smoking is never allowed on the hotel premises, and we will address this as a priority. We appreciate you for bringing this to our attention. We hope you'll give us another chance to demonstrate this commitme... read more
Instead of a double bed, we were given a room with two single beds. Although I booked a room with a double bed and received a booking confirmation. When we checked in, we were told that there were no rooms. The room was dirty and had cockroaches. For breakfast there was only coffee and a muffin. I do not recommend this hotel.
Business response:
Dear Anzhela, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your room type and cleanliness. This does not reflect our usual standards and we are investigating the matter with our team. Your feedback regarding breakfast options will also be reviewed. Please accept our sincerest apologies. We value your input and hope to have the opportunity to regain your trust in the future. Sincerely,Hotel Management
You get what you pay for. Hotel was low budget and in desperate need of repairs. There was a stench in our room and throughout the hallways of the property (pot and cigarette smoke). There was also a group of sketchy individuals in the parking lot drinking beer and being loud and obnoxious. Would not recommend for individuals traveling alone or those with small children as it did not feel safe.
Business response:
Dear Annette, Thank you for choosing us. We aim to offer a satisfactory hotel experience, but we regret that you were disappointed with the issues and also that you felt the need to update our rooms. Your remarks are important and will be shared with the team concerned for any future upgrades. In the meantime, our housekeeping team is reviewing the room allotted. Our attentive front desk is always available to help you. We hope you stay with us another time so we can provide you with a much more enjoyable experience.Sincerel... read more
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,363 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.