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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
From the lobby to the hallway stink of weed and cigarette, i got stong by some kind of bug on my head on my 1st night while sleeping, I woke up with a swollen head and pain. I have stayed in nicer Extended Stay but not this one.
Business response:
Dear Quamdeen,Thank you for taking the time to share your feedback. We apologize for the issues you encountered during your stay and regret falling short of your expectations. We take your concerns seriously and this will be addressed with our team to ensure our property meets the highest standards of cleanliness. Please note that your comfort and satisfaction are our top priority. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
Only if you can't find another place Place needs cleaning, stove is old, furniture is old, not a pleasant smell. It's sad because I've stayed at esa before, it was much better.
This property is very run down and in need of renovation. Some areas haven't been cleaned in a long time. It may currently be a non- smoking hotel, but it hasn't always been. The smoke smell is still in the carpet and curtains, and they're trying to cover it with a very strong air freshener, which makes a bad combination for people with allergies. We expected much better for the price.
Business response:
Dear David, Thank you for sharing your recent experience. We sincerely apologize for the unacceptable condition of your room, particularly the cleanliness and upkeep. This certainly doesn't reflect the standards we strive to uphold. We're committed to providing a consistently comfortable and well-maintained environment. Smoking is never allowed on the hotel premises, and we will address this as a priority. We appreciate you for bringing this to our attention. We hope you'll give us another chance to demonstrate this commitme... read more
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,344 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.