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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Restful Night. Had busy days,but was relaxing, when came in room to sleep at night.
Business response:
The team and I appreciate your kind remarks. It's great to hear that you were able to relax in your room after having a long day. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
It was nice fun kids really enjoy it they like it alot it was very cool in my room and big. Very happy with overall stay. I will always stay there when im in stockton California especially in the summer time i like it there in july and places to eat near by
Smoke smelled room. We reserved a non smoking room. Room smelled like a smoke chimney. The staff tried their best to remove the odor but it only helped a little.
Business response:
Thank you for taking the time to review your stay. I sincerely apologize that the nonsmoking rule was not fully enforced and that our hotels high cleanliness standards were not properly met. Moving forward, I will review our cleaning and room inspection procedures with our staff to ensure your experience is not repeated. Again, I apologize that our hotel was not to your standards. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Ok hotel I wish I could have gotten fresh towels when I asked for them. In fact I never got the fresh towels at all. Was very disappointed. The dishes were dirty. I had to reward them again. I had to carry the dish container up myself. Friendly front desk staff.
Business response:
Thank you for providing feedback on your recent stay with us. I would like to start off by apologizing for the dishes situation you described. To make sure this does not happen again, I will be personally checking each dish pack to uphold the companies high standards. Thank you for bring this to my attention. I hope that you will give us the opportunity to serve you again in the future.
Nice, quiet and clean in a good area of Stockton. A lot of shops very close by like Starbucks and Krispy Creme and a ton of restaurants.
Not cleaned properly The kitchen was not cleaned properly. There was water on the floor from the refridgerator. The floor wasnt swept. There was food crumbs left around the microwave..the rest of the room was fine. Always bring your own blanket for the bed.
Business response:
Thank you for providing us with details about your stay. I was disheartened to read that the room was not cleaned properly. Please accept our apologies. Your comments were reviewed by the staff, and we will be retraining our housekeeping staff to make sure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Difficulty in WIFI connection, but an outside call to tech support rectified this. Breakfast was minimal, mostly packaged snacks, apples and oranges, and coffee. Room has kitchenette, cupboard, and full refrigerator. Diningware,cookware,utensils provided free when asked.
Business response:
I am pleased at reading your review about your stay with us. I'm glad our staff and technical support were able to remedy the issues you had. It also good to know that you took advantage of our other amenities, such as our fully equipped kitchen and cookware. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Fit our needs. We arrived at 2:45 and our room was not ready until 3:25 p.m. We had a non-smoking room but our room smelled of smoke. We had to get to a meeting so did not address this and we got back around 10:30 so we just decided to fall asleep. The room was comfortable and the hotel is located very near to many restaurants which I liked very much.
Business response:
Thank you for taking the time to write a review. I am disappointed about the issues you experienced with the smoke. However, I'm glad you enjoyed the room and our convenient location.
Clean - no frills. Just a quick overnight with my kids on the way home to Oregon from Oceanside. Breakfast bar is pretty sad, so don't look there for a meal - just coffee, granola bars, packaged pastry/oatmeal, and some fruit. Sadly, my car rear window was smashed in and my belongings in the back were all stolen. Don't leave anything in your car! It seems like a safe neighborhood - but I guess not. My car was parked right in front of the lobby a row back - unreal!
Business response:
I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the car incident you described. We are in contact with local authorities to work on these issues. Our team is committed to satisfying our guests, so we are very thankful for your feedback. t would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,314 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.