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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mark, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Stopover to Reno after RAIDER game! Young lady at the counter was great. Very friendly and helpful. The hotel looked somewhat on the newer side so all looked clean. There were many places to eat in walking and short drive distance. The only "shortcoming" would be the room itself. A bit small, even with the small kitchenette. The room was bland, not many colors. The bed, advertised as a queen, seemed more like between a full and queen. Luckily I was solo, I couldn't sleep in that bed with my girlfriend (although she said it w... read more
Business response:
Edward, thank you for staying at Extended Stay America. We are please you found our team accommodating and that hotel outstanding, but we're sorry we missed meeting some of your expectations. We value your business and hope you will give us a return visit. Sincerely, Hotel Management
It was good. Loud in the morning and wasn't the cleanest but better than most places.
Business response:
Sandy, thank you for choosing Extended Stay America and for your review. Although you enjoyed your overall time with us, we are sorry that we missed meeting some of your expectations. Your feedback is of utmost value to us as it will help us to improve. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Sonal, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Clean and quiet place
Business response:
Thank you for taking the time to share your kind review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Business response:
Demas, thank you for taking the time to share your perfect rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to see you were 100% satisfied with your accommodations. It was our pleasure hosting you, and we look forward to welcoming you again when in the area. Sincerely, General Manager
Business response:
John, We appreciate you being our guest. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Expedia Overbooked this Location Expedia overbooked this hotel and when I arrived they had no record of my reservation and I was turned away since they were full. Expedia helped find another location but it was a motel and was very run down with shady folks. I was disappointed expedia overbooked this location.
Business response:
We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen again going forward. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area... read more
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 3.6 star rating with 1,998 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.