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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room away from Home. I like the rooms, and they also have smoke room.The Staff there are very nice.
Business response:
Thank you for taking the time to share your experience. I am pleased to see you received excellent room accommodations and that our staff was able to provide you with suitable customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
So so The front door being locked @ 7pm was ridiculous and the staff member looking right at is telling is to use are room key when she had just checked us in... Customer service training may help her.
Close to freeway Stayed here just for a night but had no complaints. The front desk was kind and the room was clean and comfortable. No complaints here!
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with the service provided to you by our staff. As well, I'm happy to know that you enjoyed our clean and comfortable rooms during your visit. We strive to provide every guest with a "home away from home experience," and I'm thrilled to know we met that goal with your stay. Thank you for choosing Extended Stay America. We hope to have the opportunity to see you again soon.
Breakfast stops at 9 and to us that was pretty early. It was loud the ac didn't work we had to sleep uncomfortable the bed was super uncomfortable
Business response:
Thank you for taking the time to write a review. Please accept my apologies that you were inconvenienced by the breakfast times, the a/c noise, and the uncomfortable bed. We will begin working on the issues in your room and double checking other rooms for the issues you stated. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
They had every thing you need, You just had to ask for it. We did not spend much time there, we were there long enough to sleep, shower and on the go again.
Business response:
The team and I appreciate your comments about your stay. Please accept our apologies that you had to ask for the extra amenities and that there was an odor in your room. Our staff have been addressed on having rooms prepped and ready for guests. Still, we are happy to know that we were able to provide a pleasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Wouldn't stay here again We were staying at this hotel for a wedding. My husband was officiating the wedding so we asked for early check in to get ready for the wedding, and we were told no. My husband explained why he needed early check in, and was only asking for an hour or so, but they would not accommodate us. Wedding guests that were staying in neighboring Hampton Inn and Fairfield Inn were able to gain early check in so we were forced to get ready in someone else's hotel. We should have stayed elsewhere. I would sugges... read more
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that we could not accommodate an early check in. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,286 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.