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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast stops at 9 and to us that was pretty early. It was loud the ac didn't work we had to sleep uncomfortable the bed was super uncomfortable
Business response:
Thank you for taking the time to write a review. Please accept my apologies that you were inconvenienced by the breakfast times, the a/c noise, and the uncomfortable bed. We will begin working on the issues in your room and double checking other rooms for the issues you stated. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
They had every thing you need, You just had to ask for it. We did not spend much time there, we were there long enough to sleep, shower and on the go again.
Business response:
The team and I appreciate your comments about your stay. Please accept our apologies that you had to ask for the extra amenities and that there was an odor in your room. Our staff have been addressed on having rooms prepped and ready for guests. Still, we are happy to know that we were able to provide a pleasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Wouldn't stay here again We were staying at this hotel for a wedding. My husband was officiating the wedding so we asked for early check in to get ready for the wedding, and we were told no. My husband explained why he needed early check in, and was only asking for an hour or so, but they would not accommodate us. Wedding guests that were staying in neighboring Hampton Inn and Fairfield Inn were able to gain early check in so we were forced to get ready in someone else's hotel. We should have stayed elsewhere. I would sugges... read more
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that we could not accommodate an early check in. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Close to shopping Hotel staff was very friendly. However, we stayed in the third floor and the entire floor reeked of smoke as well as the lobby. We were supposed to have a non smoking room and although it did not reek of smoke it still had an odor.
Business response:
Thank you for the feedback about your stay at our hotel and for the kind comments about our staff. Please accept our most sincere apologies for all the inconveniences you encountered during your recent stay with us. Our goal is to always provide a home away from home experience to all of our guests and we are deeply sorry we failed in that mission. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,235 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.