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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
this hotel was a nice hotel and the staff was very friendly. the only thing that bothered me was the smell of the hotel....it was a little musty dirty smelling and needed to be aired out.i would stay here again just bring some air freshener.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the smell of the hotel is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will monitor our hotel to ensure proper smell and cleaning procedures that will remove the musty smell moving forward. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you'r... read more
Good place to crash on your way to Yosemite The Good: Free breakfast in morning (granola bars and coffee) 24 hour check in Helpful staff. Gave me extra pillows when I asked for the. Bad: Elevator smelled like smoke.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that you were able to enjoy your stay with us, despite the smoke odor in the elevator. Our housekeeping staff have been addressed about the situation so it can be fixed. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great for cooking your own food, if only barely I've stayed here multiple times during the last 7 weeks. It's great for being able to cook and not dine out for every meal, but the hotel itself could use some airing out and cleaning. The entire place stinks of cigarette smoke, even though some rooms are designated "non-smoking". The elevator needs servicing and parking is a pain.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for not meeting your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you have any additional feedback, we would like to hear it. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
All hotels were full nearer our destination in bay area so we drove 20 miles further out. Nice place and the staff was accomodating even though our stay was not an extended stay. (loaned us coffee pot and hair dryer.) The only negatives were a slight doggy odor in hallway and the windows were very dirty.
will kick you out at 11! Don't be late to checkout I just stayed half a night i was exhausted and needed sleep. my gps was acting up so i could not find the place for the life of me, i called the lady at the frond desk she was sooooo unbelievably nice. she gave me directions and stayed on the phone so i wouldn't get lost again!!! she was just as nice in person, got me checked in swift up to my room which was large clean and had a separate dining and kitchen area. very nice clean room. The next day i was up packing my bags an... read more
Business response:
Thank you for taking the time to write a review of your stay. I am disappointed to hear about you being rushed to check out. That was an experience you should not have had to endure. I will be addressing this issue with our staff members about communication and courtesy with guests. Thank you for bringing this to my attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Family Beds were very comfortable
Business response:
Neil - Thank you for your review. We are glad that you enjoyed your comfortable room. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,235 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.